Box Office Attendant|Part-Time|DLT Civic Center

4 weeks ago


Tallahassee Florida, United States Oak View Group Full time
Overview:
Under supervision of Director of Ticketing, assist in the operation of the box office, implementing and following procedures, overseeing the box office while Director is away, and scheduling and training personnel for OVG360 at the Donald L. Tucker Civic Center.

 

This role will pay an hourly wage of $12.75. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities:
Know and understand the operations of the Paciolan ticketing system

Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)

Know and understand seating charts and configurations of the DLTCC

Perform transactions for all events on the ticketing system with efficiency and accuracy

Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change

Communicate and satisfy patrons with world class customer service

Operate phone and address call in patrons’ requests for information

Reconcile all monies received from ticket sales

Maintain confidentiality

Additional duties may be assigned by Director of Ticketing or Box Office Supervisor

Qualifications:
Ability to multitask in a fast-paced environment

Familiarity with Windows based computers

Possess excellent customer service skills

Experience working with the public and cash

Ability to work independently and as a productive member of a team

Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours

Must be able to work in a loud noise environment

Must be over 18 years or older

Strong verbal communication skills in the English language (Spanish is a plus)

Proven ability to work well with all levels of management

Strong analytical and problem-solving skills



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