Installation Coordinator

2 weeks ago


Commack New York, United States IntelliShift Full time
We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide our customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking to add an Installation Coordinator to our team in Commack, NY.

As an Installation Coordinator, you will play a crucial role in coordinating vehicle device installation projects, acting as the liaison between customers and installation technicians to ensure smooth and efficient execution of services. Ideal candidates will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks simultaneously.

This position requires an office presence, Monday through Friday, 8 am to 5 pm, at our HQ in Commack, NY. Once you are fully onboarded, there may be the opportunity for a hybrid schedule.

What you will do:

Coordinate and schedule vehicle device installations, ensuring all parties are informed of timelines, expectations, and requirements.

Serve as the main contact for the Implementation Team and customers, providing regular updates, addressing concerns, and offering troubleshooting support.

Prepare technicians with necessary job details to ensure efficient and effective installations.

Achieve installation targets, maintain schedules, and ensure high levels of customer satisfaction.

Collaborate with IntelliShift technicians and internal teams to diagnose and resolve hardware and installation issues.

Maintain accurate and current records of installation statuses, customer interactions, and any deviations from the planned process.

Manage logistical aspects of the installation process, including allocation and dispatch of inventory and resources.

Promptly resolve installation issues to minimize impact on customer satisfaction and project timelines.

Prepare and present regular reports on project progress, challenges, and resolutions to management and stakeholders.

Work collaboratively across various teams and roles within the organization.

Perform additional duties as required.

What you’ll need to do it:

1-3 years proven experience in a customer service or support role.

Strong planning, organization, and communication skills with a customer-first focus.

Ability to work independently in a dynamic and fast-paced environment.

Analytical business thought process with the ability to present a plan and create deliverables while building confidence and trust with clients.

Ability to understand and incorporate basic project management methodologies.

Proficiency with Microsoft Office and order management systems.

Fleet services and/or transportation industry experience is a plus.

The values you’ll live by as part of the team:

Embrace and Drive Change – remain nimble and forward thinking

Think Bigger - commit to growing the organization and as an individual

Execute with Passion and Urgency – bring your “A” game

Be a Good Human – treat everyone with respect

Drive Trust and Transparency – open and honest communication always

Always Put the Customer First – maintain a customer-centric mindset

Compensation & Benefits

We offer competitive compensation, commensurate with experience: $24- $28/hour. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides a full benefits package including company-subsidized medical, dental, and vision insurance, as well as a 401K with a 4% company contribution. This is a full-time, nonexempt position requiring an in-office presence, Monday through Friday, 8 am to 5 pm, at our HQ in Commack, NY.

Click this link to get more information on the company



  • Commack, United States Sterling Floor Designs Full time

    Scheduling Coordinator We are a 42-year-old privately held and growing company looking for an experienced, successful office worker. The primary responsibility of our Installation coordinator is to schedule all field installations. The installation Coordinator will work hand in hand with upper management to schedule installations systematically. This is an...


  • Commack, United States Intellishift Full time

    We're IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to...


  • Commack, United States IntelliShift Full time

    We're IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to...


  • Commack, United States IntelliShift Full time

    Job DescriptionJob DescriptionWe’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed...


  • New York, United States Taylor Hopkinson | Powered by Brunel Full time

    Job Description: We are seeking a highly motivated and experienced T&I Engineer to join our team and support the transportation and installation activities of our offshore wind farm projects. The T&I Engineer will play a crucial role in ensuring the safe and efficient transportation, installation, and commissioning of wind turbines and associated...


  • New York, United States Enercon Technical Service Full time

    Job DescriptionJob DescriptionEner-con Technical Services Corporation is a privately owned company serving the New  York metropolitan area & parts of New Jersey. We specialize in installation and service of heating, ventilation, and air conditioning  equipment for commercial spaces. We perform work for a wide range of new  construction projects,...

  • Director Construction

    4 weeks ago


    New York, United States Metropolitan Transportation Authority Full time

    Description Position at MTA Construction & Development This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. JOB TITLE:Director, Construction Management (OMNY) (Field Installations) AGENCY:Construction & DevelopmentDEPT/DIV:Delivery/OMNYREPORTS TO:Senior...

  • Warehouse Coordinator

    2 weeks ago


    New York, United States Global Dwelling Full time

    in **High Falls, NY** is looking to hire a **full-time Warehouse Coordinator****supportive and fun****positive work environment and a respectful culture**This inventory position works around **30 hours each week** and earns a **competitive wage** of **$18/hour**. We also provide **generous benefits**, including **medical, dental, vision, a 401(k) plan, paid...


  • New York, United States Metropolitan Transportation Authority Full time

    Description Position at MTA Construction & Development This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. JOB TITLE: Director, Construction Management (OMNY) (Field Installations) AGENCY: Construction & Development DEPT/DIV: Delivery/OMNY REPORTS TO:...

  • Service Coordinator

    2 weeks ago


    New York, United States Gulfstream Strategic Placements, LLC Full time

    Job Title : Service Coordinator Location : Riverside, CA Overview: We are seeking a dedicated Service Coordinator to join our Riverside, CA office. This pivotal role supports our service operations by coordinating service appointments, managing technician schedules, and handling customer inquiries. Ideal candidates will have experience in administrative...

  • Service Dispatcher

    3 days ago


    Commack, United States EPIC Mechanical Contractors, LLC Full time

    Coordinate and schedule HVAC service calls and installations. - Dispatch technicians to service locations based on priority, location, and skillset. - Maintain accurate records of service calls, technician availability, and customer information. - Communicate effectively with customers, technicians, and other team members. - Monitor and track technician...


  • New Haven, United States Yale University Full time

    Essential Duties 1. Carries out registrarial activities to maintain the collection, incoming and outgoing loans and to ensure the special care, security, and proper handling. 2. Coordinates with curatorial, conservation, exhibition, and collections departments for the successful completion of handling, packing, shipping & insurance, storage, installations,...

  • Project Coordinator

    2 days ago


    New York, United States A+ Consulting Full time

    Job DescriptionJob DescriptionXerox Corporation seeks an Implementation Project Coordinator for large Multi Function Device customer installs.Local travel required. Must have an available vehicle.This is an onsite client facing IT support for installation of A3/A4 print devices. Remotely and physically resolve and/or reassign customer (internal and...

  • Appliance Installer

    4 weeks ago


    New Orleans, United States C&L Supply, Inc. Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible ScheduleCompetitive PayCareer AdvancementJob SummaryLifestyle Appliances is seeking a skilled Installer to join our team. In this role, you will create complex components by aligning materials and connecting parts. The ideal candidate has the ability to read and follow schematics, technical knowledge, and...


  • New York, United States HOMES FOR THE HOMELESS, INC Full time

    **INFORMATION TECHNOLOGY (IT) PROJECT COORDINATOR** We are excited to invite a passionate and experienced **IT Project Coordinator **to join our team! Homes for the Homeless (HFH) is searching for an IT Project Coordinator with a comprehensive understanding of technology infrastructure and support to serve as liaison with our IT Solutions and Services...


  • New York, United States Bim Engineering US LLC Full time

    Job DescriptionJob DescriptionKey Responsibilities· Plumbing Piping 3D QC/modeling Remote/PT/Freelance- Produce and/or qc design documents for construction projects utilizing Revit· Represent Department in BIM clash detection meetings to coordinate mechanical 3D model with other engineering disciplines, architectural studio, and trade contractors· Ensure...


  • New York, United States Electronic Environments Full time

    Electronic Environments is an industry leader in customized residential technology solutions. For over 35 years, our focus is to provide clients with simple-to-use solutions of the latest A/V and environmental controls. EENY brings unmatched knowledge and experience along with the highest standards to our clients in the New York Tri-state area and beyond. We...


  • New York, United States Episcopal Relief & Development Full time

    **TITLE: COORDINATOR, Monitoring, Evaluation, & Learning** **REPORTS TO**: Director, Strategic Learning & Impact **DEPARTMENT**:Strategic Learning & Impact (SLI)*** **DIVISION**: Global Programs **LOCATION**:New York, NY or Remote USA **FLSA STATUS**:Exempt **EFFECTIVE DATE**:3/22/2024** **PRIMARY FUNCTION/PURPOSE**:The Coordinator, Monitoring,...


  • New Braunfels, United States Premier Outdoor Installations, Inc. Full time

    Job DescriptionJob DescriptionWe Train!Join our team at Premier Outdoor Installations, a leading playground installation company dedicated to creating safe, innovative, and exciting play spaces for communities. We specialize in designing and constructing playgrounds that inspire creativity, promote physical activity, and foster social interaction for...


  • New York, United States Forest Electric Corp. Full time

    **ABOUT US**:Forest Electric NY is a subsidiary of EMCOR Group. We are proud of our position as a leading single-source electrical construction and telecommunications services supplier in the NYC metro area. With over 50 years of expertise in tenant fit-out, power infrastructure, structured cabling and electrical system design-build, installation and...