Reservationist| Sky Project by Rhubarb LLC dba Peak

4 weeks ago


New York County New York, United States Oak View Group Full time
Overview:
The Reservationist is responsible for initiating the guest’s experience through the restaurant’s phone lines and email to ensure guest satisfaction.

 

This role will pay a salary of $20 to $25.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 7/31/2024

Responsibilities:
Greet all guests when arriving

Process important queries and manage customer expectations in a polite and friendly manner

Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team

Maintain a high level of hospitality and professionalism with each guest and employee

Ensure to maintain the privacy of our guests 

Professionally correspond via email and phone calls, both internally and with guests

Assist Management with admin duties 

Qualifications:
Previous experience with RESY (our reservation Platform) 

Previous hospitality experience would be advantageous

Strong written and verbal communication skills

Ability to be resourceful, calm, and proactive when issues arise

Ability to learn on the job

Excellent customer service skills

Must have flexible hours

Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.



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