Reservationist|Part-time| Sky Project by Rhubarb LLC dba Peak

3 weeks ago


New York, New York, United States teamworkonline Full time

Overview

The Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.

This role will pay an hourly wage of $20 to $25.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 7/31/2024

Responsibilities

  • Greet all guests when arriving
  • Process important queries and manage customer expectations in a polite and friendly manner
  • Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
  • Maintain a high level of hospitality and professionalism with each guest and employee
  • Ensure to maintain the privacy of our guests
  • Professionally correspond via email and phone calls, both internally and with guests
  • Assist Management with admin duties

Qualifications

  • Previous experience with RESY (our reservation Platform)
  • Previous hospitality experience would be advantageous
  • Strong written and verbal communication skills
  • Ability to be resourceful, calm, and proactive when issues arise
  • Ability to learn on the job
  • Excellent customer service skills
  • Must have flexible hours


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