Associate Director, Sales Analytics

4 weeks ago


Palo Alto California, United States Guardant Health Full time
Job Description

You're driven, resourceful, smart and above all – mission-driven. 

You thrive in a fast-paced, changing, and growing environment, think strategically regarding vision and design of tools, systems and reports, and can bring creative solutions from data and business needs. You have a hunger for data and enjoy building and delivering insights to help drive data-driven decision making. For you, the sweetest success is shared success and you're known for your good nature. If this describes you, you'll fit right in at Guardant Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. 

About the Role

The Associate, Sales Operations plays an important role in ensuring that our Screening Core Commercial team have the tools, resources, insights and technology they need to successfully execute their roles and ultimately help GH achieve its mission. The Sales Operations team is responsible for the overall productivity and effectiveness of the Screening Sales Organization and is focused on sales planning, effectiveness, insights and analytics, sales force automation and enablement tools/technology, customer master data management and data stewardship of commercial data and incentive compensation. This role is focused providing insights to maximize sales force productivity, management of our Customer Relationship Management (CRM) system, enabling Sales Force Automation and Administration (SFAA) and administration of contract and phlebotomy operations. 

Responsibilities 

Sales Effectiveness, Reporting & Analytics: Partner and collaborate with sales to design and implement KPI dashboards that support maximizing sales force productivity. Support any ad-hoc analytics and reporting requests 

Sales systems, tools and data: Partner with IT to design and implement CRM and SFAA resources. Proactively monitors and strives to maintain high levels of quality, accuracy, compliance and process consistency in the sales organization’s planning efforts. 

Other responsibilities 

Manage and support sales contract and phlebotomy operations 

Supports sales forecasting, planning, and budgeting processes used within the Sales Screening Core organization. 

Work collaboratively across cross functional partners to support achievement of volume and revenue targets and to improve efficiency. 

Perform other duties as assigned. 

 

 

 

 



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