VIP Coordinator

4 weeks ago


San Diego California, United States Town and Country Resort Full time
Overview:
The VIP Coordinator is responsible for contacting guests prior to arrival to arrange multiple aspects of their stay, calling guests 1 week prior to arrival to finalize arrangements, arranging amenities for VIP and special occasion guests, greeting VIP guests upon arrival, and maintaining communication during their stay. Maintain complete knowledge of and comply with all departmental policies/services and procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge at all times of: all hotel features/services, hours of operation, local restaurants, bars, nightlife, transportation options and current rates, local vendors, local events/activities, scheduled daily group activities, and resort activities. Meet with Supervisor to review daily assignments and priorities. Access all functions of computer system. Set up work station with necessary supplies. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Promote positive guest relations to all individuals approaching the Front Desk. Complete all 2 week arrival email follow up. Call leisure guests 1 week prior to arrival for additional requests. Arrange amenities and cards for VIP and special occasion guests. Attend the morning operations meeting in the absence of the Guest Services Manager. Pay Rate $20.00 #Townandcountry

Responsibilities:
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Thorough knowledge of hotel services and amenities. Fluency in English both verbal and non-verbal. Ability to compute basic arithmetic. Provide legible communication and directions. Ability to: perform job functions with attention to detail, speed, and accuracy. Prioritize and organize, be a clear thinker, remain calm, and resolve problems using good judgment. Follow directions thoroughly. Understand guest’s service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Ascertain departmental training needs and provide such training. Direct performance of staff and follow up with corrections when needed.

Qualifications:
Proven experience in a hospitality or guest services role, with a focus on VIP guest relations.

Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with VIP guests.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.



  • San Antonio, United States VIP Staffing Full time $25 - $30

    Responsibilities:Answers phone calls, directs calls to appropriate parties or takes messages and greets visitors and determines whether they should be given access to specific individuals. Performs searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media,...


  • San Diego, United States San Diego Symphony Orchestra Full time

    **Principal Duties and Responsibilities**: - Serve as primary contact for patrons and clients of the San Diego Symphony - Take calls from patrons looking for assistance with single ticket purchases, subscription purchases, ticket exchanges, ticket donations and general questions - Ensure seamless communication between Box Office and the Advancement...


  • Los Angeles, California, United States AccorHotel Full time

    Job Description The Group Sales Coordinator is responsible for supporting the sales team by coordinating Group and corporate account reservations, room blocks, events and other administrative duties. Main tasks supporting Sales Manager with client liaison, billing and reservation notes; monitoring and actioning the hotel group lead inbox; and general sales...


  • Los Angeles, California, United States AccorHotel Full time

    Job Description The Group Sales Coordinator is responsible for supporting the sales team by coordinating Group and corporate account reservations, room blocks, events and other administrative duties. Main tasks supporting Sales Manager with client liaison, billing and reservation notes; monitoring and actioning the hotel group lead inbox; and general sales...


  • San Diego, United States Remington Full time

    Job Description The Conference Services Manager position is responsible for planning, organizing and coordinating guest room blocks and meeting events for assigned group accounts, in accordance with hotel policies to ensure first-class customer service, maximize profitability and generate repeat group business. Monitor all contractual agreements pertaining...

  • Front Desk Agent

    3 weeks ago


    San Diego, California, United States Omni Hotels & Resorts Full time

    Location: San Diego Hotel     With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests.  Omni San...

  • Events Coordinator

    19 hours ago


    Napa, California, United States Stanly Ranch Full time

    Job Description Our Events Coordinator will be responsible for effectively supporting the Private Events team at Stanly Ranch for all weddings, corporate, social and internal events.  The ideal candidate will be detail oriented, highly organized and have effective verbal and written communication skills.  Previous experience in a similar setting is...

  • Office Manager

    3 weeks ago


    San Antonio, United States VIP Staffing Full time $65,000 - $75,000

    OFFICE MANAGERPurpose: The purpose of this position is to assist the retail brokerage team by ensuring the team’s success through keeping things organized, managing the day-to-day workloads, creating and updated marketing materials. The position will also act as the executive assistant to the lead broker, as well as being the liaison between the corporate...

  • Quality Tech

    3 weeks ago


    San Antonio, United States VIP Staffing Full time $19 - $21

    Job Brief:We’re looking for a Quality Technician who is detail-oriented and has experience inspecting products for defects. The ideal candidate will have a strong knowledge of quality control procedures and will be able to work independently to identify and resolve issues in a timely manner. If you are a motivated individual with a commitment to quality,...


  • Santa Monica, California, United States FAIRMONT Full time

    Job Description Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:                Lead and manage the day-to-day operation of the department and ensure service standards are followed Address guest concerns and react quickly, logging and notifying proper...


  • Napa, California, United States Stanly Ranch Full time

    Job Description   Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating. Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems. Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth...

  • Jr. CNC Machinist

    4 weeks ago


    San Antonio, United States VIP Staffing Full time $18

    Primary requirement & Responsibilities:                                      Responsible for the activities as below Setting up the cnc mill, cnc lathe and cnc grinder in ISP and machine shopSetting up includes fixtures changeover, loading/ unloading the manual or hydraulic fixtures or jobs, giving hydraulic powerpack connections with...


  • San Diego, United States Jewishsac Full time

    Senior Development and Philanthropic Engagement Officer The Shalom Hartman Institute is a leading center of Jewish thought and education, serving Israel and North America. Their mission is to strengthen Jewish peoplehood, identity, and pluralism and ensure that Judaism is a compelling force for good in the 21 st century.The Shalom Hartman Institute seeks a...

  • Front Desk Agent

    2 weeks ago


    San Diego, United States Omni Hotels Full time

    Location San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego's...


  • San Bernardino, United States WSManagement Inc Full time

    We are looking for a professional Sales Coordinator to join our team in assisting the GM and Sales and Marketing efforts: will be working directly with clients and property programs to increase group and event business using sales techniques for maximum revenue and Holiday Inn Guest Loyalty Program. Looking for a detailed associate to complete...

  • Sales Manager

    6 days ago


    San Diego, United States Marriott International, Inc Full time

    **Job Number** 24082439 **Job Category** Sales & Marketing **Location** San Diego Marriott Gaslamp Quarter, 660 K Street, San Diego, California, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee,...

  • Front Desk Agent

    3 weeks ago


    San Diego, United States Omni Hotels Full time

    Location: San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diegos...


  • South San Francisco, United States Maze Therapeutics Full time

    The Position: We are on the lookout for a vibrant Contract Recruiting Coordinator (RC) to join our HR team.  You will be a virtuoso orchestrating the perfect candidate experience from start to finish.  From scheduling interviews to hosting candidates onsite, your keen eye for detail and knack for communication will ensure every candidate feels like a...

  • Front Desk Agent

    2 weeks ago


    San Diego, United States Omni Hotels & resorts Full time

    San Diego Hotel  With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego’s...

  • Doorperson

    3 weeks ago


    San Francisco, California, United States Omni Hotels & Resorts Full time

    Location: San Francisco Hotel     Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports...