Service Manager

Found in: Resume Library US A2 - 1 week ago

Fort Pierce Florida, United States Florida Detroit Diesel Allison Full time
Overview:
Responsible for overall and daily management of service department operations and staff.

Responsibilities:
Maintain a clean and safe work environment.  

Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.      

Oversee the daily operations of the service department. 

Assure adequate manpower and supplies are available to complete work assignments.  

Resolve issues regarding parts or manpower shortages.   

Calculate full maintenance pricing for sales staff, including labor rates and preventative price quotes.                          

Develop annual departmental budget.  

Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.

Monitor gross profit levels.   

Assess departmental performance regarding quality of work and customer satisfaction.  

Analyze warranty issues to identify areas for improvement.  

Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.                           

Develop marketing plans with sales and marketing departments to develop and increase service department business.  

Contact customers to generate additional business.  

Oversee review of in progress and completed jobs to verify scope of work completed appropriately and safely.                                                                                                                                                                          

Establish work standards and evaluate Service Department staff's performance. 

Identify, address, and implement employee development and training opportunities.                                                     

Hire, counsel, and discharge Service Department staff as necessary.                        

                                                                                

Qualifications:
Ability to organize and direct oneself and effectively supervise others.

Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

Possessing the trait of being organized or following a systematic method of performing a task.

Ability to convince a group of people to work toward a goal.

Ability to utilize the available time to organize and complete work within given deadlines.

Ability to communicate in writing clearly and concisely.

Ability to find a solution for or to deal proactively with work-related problems.

Ability to comprehend complex technical topics and specialized information.

Ability to communicate effectively with others using the spoken word.

Ability to take care of the customers’ needs while following company procedures.

Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Outlook).

Education/Experience:

High School Diploma or General Education (GED) and four to ten years related experience.

Bachelor’s Degree strongly preferred.

 

Other Requirements

Some college preferred. 

Prior experience in a shop and/or field service environment required. 

Prior experience in a customer service department required. 

Strong technical product knowledge required. 

Ability to utilize laptop computers and portable diagnostic tools required. 

Prior managerial experience required.  

Working Conditions:

Office and shop environments. Shop environment may not have air conditioning.

  • Leisure Services Manager

    2 days ago

    Fort Pierce, United States City of Fort Pierce Full time

    **Administrative Services Department** *** **CLASS CODE**: 8810 **HOURLY SALARY**:$32.45 - $53.63 **DEPARTMENT**:ADMINISTRATIVE SERVICES **ANNUAL SALARY**:$67,500 - $111,550 **GENERAL DESCRIPTION**: Under direction of the Deputy City Manager of Administrative Services, plans, directs, coordinates and supervises aspects of Leisure Services programs that...

  • Director Surgical Services

    Found in: Resume Library US A2 - 1 week ago

    Fort Pierce, Florida, United States GSSG Talent Resources Full time

    The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments. Job Responsibilities You will accurately identify real/potential problems affecting the service and implements solutions with follow...

  • Director Surgical Services

    Found in: Resume Library US A2 - 1 week ago

    Fort Pierce, Florida, United States Saunders Staffing Agency Full time

    The role of the Director of Surgical Services lead the perioperative team by focusing on safe patient care while effectively managing operations. The Director of Surgical Services has 24/7 responsibility for their departments. Job Responsibilities You will accurately identify real/potential problems affecting the service and implement solutions with...

  • Service Manager

    1 week ago

    Fort Pierce, United States Kirby Corporation Full time

    Overview: Responsible for overall and daily management of service department operations and staff. Responsibilities: Maintain a clean and safe work environment. Ensure proper safety training and standards are in place, and that safety policies and procedures are followed. Oversee the daily operations of the service department. Assure adequate manpower and...

  • Director Surgical Services

    1 week ago

    Fort Pierce, United States Saunders Staffing Agency Full time

    The role of the Director of Surgical Services lead the perioperative team by focusing on safe patient care while effectively managing operations. The Director of Surgical Services has 24/7 responsibility for their departments. Job Responsibilities You will accurately identify real/potential problems affecting the service and implement solutions with...

  • Director Surgical Services

    Found in: Talent US C2 - 2 weeks ago

    Fort Pierce, United States GSSG Talent Resources Full time

    The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.Job Responsibilities You will accurately identify real/potential problems affecting the service and implements solutions with follow through...

  • Director of Surgical Services

    1 week ago

    Fort Pierce, United States TalentBurst Full time

    Job Title: Director of Surgical Services Location: Fort Pierce, FL 34954 Schedule: Full-time •No Weekends Job Summary: About 30-35 case/ daily. The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their...

  • Director Surgical Services

    2 weeks ago

    Fort Pierce, United States GSSG Talent Resources Full time

    Job DescriptionJob DescriptionThe role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.Job ResponsibilitiesYou will accurately identify real/potential problems affecting the service and implements...

  • Director of Surgical Services

    2 weeks ago

    Fort Pierce, United States Scrub Support Staffing Full time

    Job DescriptionJob DescriptionDirector of Surgical ServicesEmployment Type: Full-time, 24/7 ResponsibilityLocation: Fort Pierce, FLSalary Range:Mid: $134,659Max: $161,574Job Summary:We are seeking a dynamic and experienced Director of Surgical Services to lead our perioperative team in delivering safe and high-quality patient care. The Director will have...

  • Director Surgical Services

    1 week ago

    Fort Pierce, United States Saunders Staffing Agency Full time

    Job DescriptionJob DescriptionThe role of the Director of Surgical Services lead the perioperative team by focusing on safe patient care while effectively managing operations. The Director of Surgical Services has 24/7 responsibility for their departments.Job Responsibilities You will accurately identify real/potential problems affecting the service and...

  • Service Technician

    1 week ago

    Fort Pierce, United States PALMDALE OIL COMPANY LLC Full time

    Job DescriptionJob DescriptionPalmdale currently operates in more than 50 counties across Florida and provides a wide range of tailored commercial fuel and lubricant solutions to customers in the agricultural, industrial, construction, marine, and government sectors. Operating out of 15 locations statewide, the company is a leader in the industry in the...

  • Director Surgical Services, RN

    1 week ago

    Fort Pierce, United States Job Juncture Full time

    Job Description Job description: Job SummaryThe role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.Job ResponsibilitiesYou will accurately identify real/potential problems affecting the service...

  • Customer Service/Territory Sales

    1 week ago

    Fort Pierce, United States ADVENTUS LABORATORY SOLUTIONS LLC Full time

    Job DescriptionJob DescriptionAdventus Labs is an industry leading, full-service clinical laboratory. We deliver quality service and efficient results for molecular genetics, blood testing and toxicology.At Adventus Labs our greatest asset is our people. We offer a friendly environment, competitive wages and a benefits package. We are in growth mode and need...

  • ITW Fellowship Service Technician

    Found in: Resume Library US A2 - 1 week ago

    Jacksonville, Florida, United States Hobart Service Full time

    Job Description  Hobart Service offers both single and multi-semester co-ops/internships. This position may lead to the Hobart Service Technician career path of servicing commercial food equipment. This position will culminate with the individual working with a mentor and learning the skills needed to analyze, diagnose, repair, or install commercial food...

  • Director Surgical Services Fort Pierce, FL

    2 weeks ago

    Fort Pierce, United States Red Knight Solutions, LLC Full time

    Job DescriptionJob DescriptionThe role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.Job ResponsibilitiesYou will accurately identify real/potential problems affecting the service and implements...

  • Office Manager

    2 days ago

    Fort Pierce, United States Guy's Quality Meats Full time

    **Full-time position.** **Benefits Offered**: - Paid Vacation. - Dental & Vision Benefits. - Profit Sharing Program. - Bonuses Offered. - Advancement opportunities. - Performance-based incentives. - Holiday time off. - Employee Discounts. - Working Days Monday - Saturday. **Qualifications**: - Basic computer skills, computer operating systems, and...

  • Student Resources

    1 week ago

    Fort Pierce, United States Indian River State College Full time

    Job DescriptionJOB SUMMARY:Under direction provide on-demand assistance to students for their technology needs and technology questions that impact student success and retention. Direct students to relevant information sources at the college and beyond to promote student success. Plan and execute training and awareness events for students in various...

  • Office Manager

    2 days ago

    Fort Pierce, United States Guy's Quality Meats Full time

    Office/Wholesale Assistant ManagerFort Pierce, Florida•Full-timeApplyAbout the JobFull-time position. Benefits Offered:Paid Vacation.Dental & Vision Benefits.Profit Sharing Program.Bonuses Offered.Advancement opportunities.Performance-based incentives.Holiday time off.Employee Discounts.Working Days Monday - Saturday. Qualifications:·         Basic...

  • District Manager

    Found in: Resume Library US A2 - 1 week ago

    Miami, Florida, United States Hobart Service Full time

    Job Description The District Manager 1 is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their...

  • Office Manager

    3 days ago

    Fort Pierce, United States Guy's Quality Meats Full time $50,000 - $60,000

    Full-time position.Benefits Offered:Paid Vacation.Dental & Vision Benefits.Profit Sharing Program.Bonuses Offered.Advancement opportunities.Performance-based incentives.Holiday time off.Employee Discounts.Working Days Monday - Saturday.Qualifications:Basic computer skills, computer operating systems, and software programs.Provide friendly, prompt, efficient,...