Regulatory Operations Manager

4 weeks ago


New York County New York, United States Saatchi & Saatchi Wellness Full time
Job Description

The Manager, Regulatory Review is responsible for ensuring regulatory submissions follow the protocols established by our pharmaceutical and medical/surgical device clients for promotional materials. This includes managing components of a submission package based on project type, experience working in Veeva and/or various other submission platforms, managing reference library uploads [includes collecting and validating according to SSW or clients’ specifications], facilitating communication among team members about the status of active projects, training brand teams, and data entry. This role also supports others in the dept by reviewing submissions, training and onboarding staff, identifying ways to improve process and efficiencies, and alerting others to changing submission practices. The ideal candidate for this role will be knowledgeable about projects and processes across Saatchi & Saatchi Wellness (SSW) teams regarding submission preparation and delivery. This role may have direct reports at the Associate/Senior Associate level as appropriate. 

Core Duties and Responsibilities 

Provide guidance to PM and Account teams as they prepare projects for Medical Legal Regulatory (MLR) review 

Submit completed materials to the client, both electronically and/or in hard copy, as determined by the clients’ specifications 

Maintain a comprehensive and accurate record of all current and upcoming submissions including the stage of review, job codes, references, and deadlines 

Understand and document client mandated MLR submission requirements including maintaining a working knowledge of the client’s internal tools/systems for uploading and routing projects for review 

Train others on use/process and ensure these protocols are maintained and shared out to the dept or the Agency on a regular basis 

Prioritize work effectively to meet all client deadlines across your own assigned brands and for others in the dept 

Manage direct reports at the Associate and/or Senior Associate level as needed 

Comfort in onboarding new/existing staff and provide consistent guidance and feedback 

Comfort with having direct reports 

Act as a point of contact for internal Account and Project Management teams to answer submission questions 

Level of comfort in contacting Client’s promo as required 

Attend and contribute to internal/external team status meetings 

Collaborate with internal, multidisciplinary team members (Account Services, Project Management, Design, User Experience, etc.) 

Stay abreast of regulatory industry trends 



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