Personnel Clerk

4 weeks ago


San Francisco California, United States City and County of San Francisco Full time
Job Description

Return to Work (RTW) Unit

Under direction, the Personnel Clerk for the Return to Work (RTW) Unit performs a variety of specialized clerical duties in connection with personnel related matters in the Human Resources Division under the Return to Work Unit. The essential functions of the job include: processing leave of absence documents, communicating with employees regarding long-term leave documents and procedures, compiling leave related data in corresponding Human Resources Information Systems and Database, maintaining applications using Microsoft Office Suite, applying working knowledge to properly return employees back to work and filing various personnel related documents.

Examples of Important and Essential Duties

Processes employee long-term leave transactions by researching employee leave history, rules and procedures.

Maintains working knowledge of absence management laws, and policies to effectively respond to phone, email, and in person inquiries.

Files personnel documents according to established departmental procedures by using chronological, and alphabetical filing systems; accepts subpoenas, summons and other legal documents to ensure that  documentation/information is properly maintained and posted in a timely manner.

Maintains computerized records and database information by using word processing, excel for spreadsheets and other applications to ensure accuracy of data and process personnel transactions.

Compiles data and generates reports concerning employee status, probationary list, payroll activities; and verifies information manually and/or by computer to ensure its accuracy.

Generates, manages and maintains reports using advanced excel skills.

Assists with creating and generating reports and statistics to meet user and program requirements; interfaces within the department, and users on regulations and reporting requests.

Processes employees back to work on long-term leave by applying knowledge of department polices and required compliance with DOT, and Cal OSHA regulations.

Performs other related duties and responsibilities as assigned.

Talent Acquisition Division Services (TADS) Unit

Under supervision, the Personnel Clerk performs a variety of specialized clerical duties in connection with personnel-related matters in the Human Resources, Talent Acquisition Unit.  The essential functions of this job include: processing personnel transactions by gathering information, filling out and/or distributing forms and/or documents; compiling and generating data for reports; creating and updating personnel files; responding to inquiries made by phone or in person; filing personnel documents; entering and maintaining records and databases; and scheduling and maintaining medical appointments. The Personnel Clerk works directly with the public, departments and employees concerning various personnel matters.

Examples of Important and Essential Duties

Processes personnel transactions by gathering information and preparing forms and documents for new hires, certifications/referrals, separations, reassignments, and other personnel matters. Distributes copies to appropriate departments and individuals to ensure that all personnel actions are initiated and that correct personnel records are posted and maintained.

Schedules pre-employment medical examinations, drug testing, and fingerprinting appointments using various computer systems and software.

Compiles data and generates reports concerning employee status, probationary status, payroll activities; and verifies information manually and/or by computer to ensure its accuracy.

Creates, updates, and maintains employee, employment, and other relevant data and information using word processing, excel spreadsheets, SharePoint, and other applications to ensure accuracy of data.

Responds to phone and personnel inquiries from employees, applicants, and other interested individuals concerning various personnel matters such as employee benefits, leaves of absence. Redirects inquiries if/when necessary.

Files personnel documents according to established departmental procedures by using chronological and alphabetical filing systems.

Processes personnel requisitions and modifications either manually and/or electronically by filling out forms and/or entering information into the system.

May assist Human Resources Analysts in collecting and monitoring receipt of employment verification, driver’s license, and other documents.

May serve as a back-up for processing Disaster Service Worker (DSW) ID passes.

Performs other related duties and responsibilities as assigned.



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