Spa Cafe Server

Found in: Resume Library US A2 - 2 weeks ago

Sonoma California, United States FAIRMONT Full time
Job Description

To be of service.  Sell, deliver and account for products in the dining room in a manner consistent with the SMI standards. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Exceed guests expectations, and make them feel special

“Can do” attitude

Sale (suggestive selling)

Follow Fairmont standards for  service

Personal and financial accountability

Proper and friendly service when in contact with all guests

Control costs and waste

Be pro-active by assisting co-workers

Be familiar with all aspects and services of Sonoma Mission Inn and Spa

Maintain extensive knowledge of menu, food preparation techniques

Maintain extensive knowledge of wine, spirits, beer

Maintain cleanliness of restaurant and service stations

Serve from the cheese cart and maintain extensive knowledge of cheeses

Other duties as assigned

Side work duties

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