Customer Service BDC
4 weeks ago
Purpose:
Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate service appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Perform cashier duties as requested.
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
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Customer Service BDC
2 weeks ago
Glenwood Springs, United States Sonic Automotive Full timeCustomer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Sett Customer Service, Associate, Appointment Setter, Customer Experience, Service, Spring, Retail, Automotive
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Customer Service BDC
2 weeks ago
Glenwood Springs, United States Sonic Automotive, Inc. Full timeJob Description Purpose: Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer...
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Customer Service BDC
1 week ago
Glenwood Springs, United States Sonic Automotive Full timeJob Description Purpose: Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer...
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Customer Service BDC
2 weeks ago
Glenwood Springs, United States Sonic Automotive Full timeCompany Description At Audi VW Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career...
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Customer Service BDC
2 weeks ago
Glenwood Springs, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Audi VW Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So...
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Customer Service BDC
3 days ago
Glenwood Springs, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Audi VW Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So...
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Service BDC
3 weeks ago
Colorado Springs, United States Phil Long Ford of Chapel Hills Full timeJob DescriptionJob DescriptionThe BDC Representative is responsible for following up and scheduling appointments on inbound and outbound calls and internet leads generated in the service dept. Essential DutiesEffectively respond to all phone inquiries and internet leads for the service dept. Schedule appointments for the service department.Have a thorough...
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Service BDC
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Colorado Springs, United States Phil Long Ford of Chapel Hills Full timeJob DescriptionJob DescriptionThe BDC Representative is responsible for following up and scheduling appointments on inbound and outbound calls and internet leads generated in the service dept. Essential DutiesEffectively respond to all phone inquiries and internet leads for the service dept. Schedule appointments for the service department.Have a thorough...
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Service BDC Associate
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Sales BDC Representative
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Colorado Springs, United States Daniels Long Chevrolet Full timeJob Title: Experienced Business Development Center (BDC) Representative Location: Colorado Springs, CO Hourly pay: $18 plus Monthly Bonuses based on Monthly Set %, Show % and Internet Units Sold. Daniels Long of Chevrolet is growing and we are searching for an Experienced BDC Representative to add to our team! We are paying top dollar for an Experience...
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Sales BDC Representative
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Colorado Springs, United States Daniels Long Chevrolet Full timeJob DescriptionJob DescriptionJob Title: Experienced Business Development Center (BDC) RepresentativeLocation: Colorado Springs, COHourly pay: $18 plus Monthly Bonuses based on Monthly Set %, Show % and Internet Units Sold. Daniels Long of Chevrolet is growing and we are searching for an Experienced BDC Representative to add to our team! We are paying top...
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Sales BDC Representative
4 weeks ago
Colorado Springs, United States Daniels Long Chevrolet Full timeJob Title: Experienced Business Development Center (BDC) Representative Location: Colorado Springs, CO Hourly pay: $18 plus Monthly Bonuses based on Monthly Set %, Show % and Internet Units Sold. Daniels Long of Chevrolet is growing and we are searching for an Experienced BDC Representative to add to our team! We are paying top dollar for an Experience...
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Business Development Center
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esales / BDC Agent- Glenwood Audi/ VW
4 weeks ago
Glenwood Springs, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Glenwood Audi/ VW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...
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Porter and Customer Service Specialist
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Porter and Customer Service Specialist
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Glenwood Springs, United States Phil Long Subaru of Glenwood Springs Full timeJob Title: Porter and Customer Service Specialist Job Category: AdministrativeLocation: Glenwood Springs, CO Level/Salary Range: $18.00 - $20.00Position Type: Full TimeSummaryServes as a front-line representative for the service department. Moves and cleans vehicles, keeps the vehicles in sounding working condition.Essential DutiesAnswer phonesAnswer basic...
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Porter and Customer Service Specialist
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Amazon Locker+ Customer Service Associate
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