esales / BDC Agent- Glenwood Audi/ VW

3 weeks ago

Glenwood Springs, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

At Glenwood Audi/ VW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $18.00 / hour plus commission 

(The BDC Agent position has as pay scale consisting of the following. Wages include base hourly compensation between $15.50 and $18.00)

Job Description

Purpose: 

The eSales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate sales appointments

·       Conduct phone surveys to assess customer preferences and quality of experience

·       Effectively utilize lead management tools

·       Compile all necessary reports, forms and other documentation on a timely basis

·       Perform other job-related duties as assigned

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications:

·       Excellent verbal and written communication skills

·       Strong MS Office Suite computer skills

·       Ability to work independently and as part of a team in a fast paced environment

·       Ability to work in call center environment

·       Strong organizational and time management skills

·       Ability to read and comprehend rules, regulations, policies and procedures.

 

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

 

 

Qualifications

Qualifications:

·       Excellent verbal and written communication skills

·       Strong MS Office Suite computer skills

·       Ability to work independently and as part of a team in a fast paced environment

·       Ability to work in call center environment

·       Strong organizational and time management skills

·       Ability to read and comprehend rules, regulations, policies and procedures.



Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines

  • Service BDC Associate

    1 week ago

    Glenwood Springs, United States Sonic Automotive Full time

    Service BDC Associate - Audi VW Glenwood Springs in Glenwood Springs, CO at Sonic Automotive Location: 100 Riverine Road Glenwood Springs, CO 81601 Job Type: Sales Experience: Associate About Audi VW Glenwood Springs is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the...

  • Customer Service BDC

    1 week ago

    Glenwood Springs, United States Sonic Automotive Full time

    Company Description At Audi VW Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career...

  • Customer Service BDC

    2 weeks ago

    Glenwood Springs, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Audi VW Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So...

  • Experienced Technician

    7 days ago

    Glenwood Springs, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAudi VW Glenwood Springs is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what...

  • Parts Counterperson

    6 hours ago

    Glenwood Springs, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAudi VW Glenwood Springs is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what...

  • Customer Service BDC

    2 weeks ago

    Glenwood Springs, United States Sonic Automotive Full time

    Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Sett Customer Service, Associate, Appointment Setter, Customer Experience, Service, Spring, Retail, Automotive

  • Customer Service BDC

    2 weeks ago

    Glenwood Springs, United States Sonic Automotive, Inc. Full time

    Job Description Purpose: Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer...

  • Customer Service BDC

    5 days ago

    Glenwood Springs, United States Sonic Automotive Full time

    Job Description Purpose: Customer Service BDC / Appointment Setter Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer...

  • Experienced Technician

    4 weeks ago

    Glenwood Springs, United States Sonic Automotive Full time

    The Experienced Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. Duties Technician, Test Technician, Experience, Spring, Service Advisor, Automotive, Business Services

  • Experienced Technician

    4 weeks ago

    Glenwood Springs, United States Sonic Automotive, Inc. Full time

    Job Description The Experienced Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. Duties and Responsibilities: * Receive repair orders from dispatcher and take to stall area. *...

  • Account Representative

    1 day ago

    Glenwood Springs, United States Carl Ciani - State Farm Agent Full time

    Position OverviewState Farm Insurance Agent located in Glenwood Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carl Ciani - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...

  • Account Representative

    7 days ago

    Glenwood Springs, United States Carl Ciani - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Glenwood Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carl Ciani - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Front Desk Agent-PM-20.00 HR>

    4 weeks ago

    Glenwood Springs, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hotel Glenwood Springs [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    5 days ago

    Glenwood Springs, United States Hotel Glenwood Springs Full time

    Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Agent

    4 days ago

    Glenwood Springs, United States Hotel Glenwood Springs Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Agent

    1 week ago

    Glenwood Springs, Colorado, United States Hotel Glenwood Springs Full time

    Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Full Time Front Desk Agent

    1 week ago

    Glenwood Springs, United States Hotel Colorado Full time

    Full Time Front Desk Agent The Hotel Colorado is hiring for a full time Front Desk Agent! We are looking for applicants that have a friendly attitude with strong attention to detail. Applicants should be able to multi task and speak with a variety of people using diplomacy. Previous customer service experience is preferred. Your pay rate at this position...

  • Full Time Front Desk Agent

    7 days ago

    Glenwood Springs, United States Hotel Colorado Full time

    Job DescriptionJob DescriptionFull Time Front Desk AgentThe Hotel Colorado is hiring for a full time Front Desk Agent! We are looking for applicants that have a friendly attitude with strong attention to detail. Applicants should be able to multi task and speak with a variety of people using diplomacy. Previous customer service experience is preferred. Your...

  • Full Time Front Desk Agent

    1 week ago

    Glenwood Springs, United States Hotel Colorado Full time

    Full Time Front Desk AgentThe Hotel Colorado is hiring for a full time Front Desk Agent! We are looking for applicants that have a friendly attitude with strong attention to detail. Applicants should be able to multi task and speak with a variety of people using diplomacy. Previous customer service experience is preferred. Your pay rate at this position will...

  • Guest Services Agent

    3 days ago

    Glenwood Springs, United States Stonebridge Companies Full time

    City, State: Glenwood Springs, Colorado Starting at $18 and up. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with...