Dispatch Supervisor

3 weeks ago


Austin Texas, United States Abacus Plumbing, Air Conditioning and Electrical Full time
Overview:
Abacus is currently seeking a Dispatch Supervisor to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair.

 

 

 

What's in it For Me?

Market Value Compensation

Robust PTO Plan

Health, Vision and Dental plans for you and your family to choose from

401K Retirement Plan with company match

Life Insurance, Short-Term and Long-Term Disability

Special Program Options: FSA, EPA, Legal Services, and Identity Theft

Continuous Training for your Professional Development

Working in a dynamic, collaborative, and fun environment

Coached and supported career growth

Qualifications:
Do I have What it Takes?

High School Diploma or GED preferred

Minimum 3 years of dispatching experience, preferably in HVAC, Plumbing, or a related industry

Basic computer proficiency, particularly with Microsoft applications

Experience with Service Titan is a plus

Must be able to work evenings and weekends

Responsibilities:
What Will I Do?

Schedule and monitor daily technician schedule

Dispatch work orders to field technicians according to priority and location

Receive and record completed work orders from the field technicians

Contact customers to confirm next-day appointments

Communicate with field personnel via Outlook

Handle paperwork for assigned departments and technicians

Maintain accurate technician database

Coordinate parts scheduling

Coordinate warranty installations with other divisions.

Answer general questions regarding rebates, system operations, warranties, etc. from customers



  • Austin, United States Airtron Heating & Air Conditioning - Austin Full time

    Job DescriptionJob DescriptionOur company, Airtron Heating & Air Conditioning in Austin, TX, is calling all natural-born leaders with extensive customer service experience to apply to join our amazing team as a full-time Customer Care Supervisor - Dispatch Manager!WHAT DO WE OFFER?Looking to take your customer service career to the next level? Well,...


  • Austin, United States Airtron Heating & Air Conditioning - Austin Full time

    Our company, Airtron Heating & Air Conditioning in Austin, TX, is calling all natural-born leaders with extensive customer service experience to apply to join our amazing team as a full-time Customer Care Supervisor - Dispatch Manager!WHAT DO WE OFFER?Looking to take your customer service career to the next level? Well, you're in luck! We are a thriving...

  • Dispatcher

    1 week ago


    Texas City, United States Galveston County Health District Full time

    Would you LOVE to become a part of our Animal Resource Center Team? Are you ready for the challenge? Galveston County Health District is seeking a Dispatcher! The right candidate will be responsible for performing routine clerical, receptionist, and dispatcher duties. We can offer you: • Excellent benefits; including an Amazing Retirement Package,...

  • Remote Dispatcher

    4 days ago


    Austin, United States Ambit EXP Full time

    We are a Delivery Service based in Austin TX is looking for a qualified part time Dispatcher to manage our office and dispatch delivery drivers. This an exciting position for the right individual to come into a growing operation and help put their stamp onto the company. Future growth within the company is always an option. This is a part time position 10-15...


  • Austin, United States CapMetro Full time

    Job DescriptionWHO WE'RE LOOKING FOR The Public Safety Dispatcher reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit security officers to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch...

  • Operations Supervisor

    3 weeks ago


    Austin, United States Waste Connections Full time

    We are currently seeking an Operations Supervisor with strong leadership experience to join our team. Why you need to join us!CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to...


  • Austin, United States Diakon Logistics Full time

    Job DescriptionJob DescriptionSalary: $18-$20/hour, DOE + bonus potentialCompany Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country.  Come join our growing company. Job Overview:In this office position, Delivery Service Representatives (DSR’s) will report...

  • Dispatcher - 3rd Shift

    20 hours ago


    Texas City, United States CEVA Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...


  • Austin, United States Mower County Full time

    Job DescriptionJob DescriptionA Public Safety Telecommunicator, often referred to as a dispatcher, is a vital link between the public and emergency response personnel such as police, fire and medical services. PST's play a crucial role as one of the foremost pillars within the structure of the Sheriff's Department. Our community, police, fire and...

  • Collector, Drug

    8 hours ago


    Austin, United States Quest Diagnostics Incorporated Full time

    Category Per Diem and On Call Location Austin, Texas Job function Operations Job family Per Diem Examiner Shift Day Employee type On Call Work mode Remote Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time....


  • Austin, United States CEVA Logistics Full time

    YOUR ROLE Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services. WHAT ARE YOU GOING TO...


  • Austin, United States St Edwards University Full time

    Police Telecommunications Operator University Police The successful candidate will be responsible for directing the activities of field personnel and providing patrol units with actionable information. The individual must be ready, able and willing at all times to take command of a particular situation, (if no other authority is available) and function...


  • Austin, Texas, United States St Edwards University Full time

    Police Telecommunications OperatorUniversity PoliceThe successful candidate will be responsible for directing the activities of field personnel and providing patrol units with actionable information. The individual must be ready, able and willing at all times to take command of a particular situation, (if no other authority is available) and function under...


  • Texas, United States Driscoll Health Full time

    Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. Under the general supervision of the Supply Operations Manager, the courier will be responsible for transporting medical supplies from warehouse to hospital daily with multiple...


  • Austin, United States EOS IT Solutions Full time

    **Warehouse and Logistics Supervisor** at EOS Austin, TX * Supervise and co-ordinate the ITAM Logistics operations team(s) on the delivery of safety, service, accuracy and cost KPIs * Be the point of contact within the service for troubleshooting, customer services issues, approvals, first-level escalations, HR activity * Oversees exceptional performance...


  • Austin, United States Sentry Security & Investigations, L.P. Full time

    Non Commissioned Security Officers AustinMUST BE ABLE TO WORK ALL SHIFTS INCLUDING WEEKENDS AND OVERNIGHT HOURS • Ideal candidates for this position will have a PSB security license and be available to start immediately. • Being available to work nights and weekends is a REQUIREMENT for full time employees.• You need reliable transportation and a...

  • Driver

    2 weeks ago


    Texas, United States Driscoll Health Full time

    Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. Under the general supervision of the Supply Operations Manager, the courier will be responsible for transporting medical supplies from warehouse to hospital daily with multiple trips per...


  • Austin, United States Tex-Mix Concrete Full time

    Job Description READY MIX DRIVER Position Summary: Primary responsibility is to drive concrete mixer to job sites and safely deliver the load. This takes place in a variety of settings and conditions including uneven ground, and may require lifting and attaching extension chutes weighing 35-50 pounds. A Ready-mix Truck Driver is responsible for the safe...


  • Austin, United States Dragados Full time

    RESPONSIBILITIESSafely drive truck to and from destination applying knowledge of DOT driving regulations and area roads Check loads to ensure product is being hauled in an appropriate and safe manner to adjust to desired level Estimate slump of concrete Verify directions with plant personnel before leaving the plant to ensure delivery to the correct...


  • Austin, United States Tolunay-Wong Engineers, Inc. Full time

    Job DescriptionJob DescriptionTolunay-Wong Engineers, Inc. is looking for a CMT project manager to join our team in our Rio Grande Valley office. This person will lead the successful execution of a variety of projects from start to finish.As a Project Manager, you will administer the projects assigned to you by the Department or Branch Manager. You are the...