Educator Family Support

4 weeks ago

Milwaukee Wisconsin, United States Versiti, Inc. Full time
Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.

We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.

Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.

At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Under the direction of department leadership, the Family Support Educator is responsible for the ongoing and new training and competency of the Family Support Specialist team. The Family Support Educator demonstrates sensitivity and compassion when offering donation to a potential donor family, providing support and compassion during and after the donation process. Fosters a collaborative/team working spirit and actively helps and supports others to achieve team goals. Develops training programs and materials for continuing family support education for the Family Support Specialists. Maintains and updates orientation training materials for new staff. Collaborates closely with the Organ Donation Specialists, donor hospital staff, and physicians to develop a plan for the family discussion of donation.

Responsibilities:
Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team

Coordinates huddles with the hospital staff to establish a collaborative plan to discuss donation with the family, Provides family support through advocating for the gift of donation, prior to and during end of life

Meets with the potential donor family to advocate for donation, providing emotional support and compassion during and after the donation process; Supports and upholds donor designation status with all families, as applicable; advocates for donation, as well as recipients on the waitlist to potential donor families

Accurately obtains and completes written authorization from the legal next of kin for the purposes of organ and tissue donation

Engages with full awareness and sensitivity to cultural and religious beliefs regarding the grief process; Works to improve how Versiti OPO supports and interacts with donor families, specifically in diverse communities

Communicates accurate and pertinent information about the donor to the Organ Donation Specialist and Administration on Call; Responsible for taking Administrator on Call (AOC)

Assists Hospital Relations Specialists with educating health care professionals and the public regarding organ donation; may develop, conduct, and participate in education programs for health care professionals and the public; Supports and demonstrates a customer service commitment to internal and external customers through adherence to Versiti customer service standards and processes

Maintains competence through attendance job-related continuing education; Proactively seeks continued professional development; Demonstrates schedule flexibility as determined by business need

; Understands and performs to all applicable regulatory and compliance requirements set forth by AOPO (Association of Organ Procurement Organizations) and UNOS; Actively participates and contributes in Lean and continuous improvement, consistently strives to enhance existing protocols and procedures, contributes to quality assurance activities

Work/job related travel and reliable transportation is required, requires evening, weekend and vacation work hours

; Provides guidance and feedback to peers or junior team members regarding areas of expertise as it relates to the organ donation conversation; Participates in regular and ongoing in field shadowing and training of current staff, Serves as primary preceptor and mentor to new staff

Independently completes difficult tasks/assignments maintaining compliance and donor safety

Develops training materials and leads training of newly hired Family Services Specialists; appropriately documents training efforts

Collaborates with other Educators in the OPO to develop organization wide training

Identifies focus areas for FSS education and training; Develops training materials and conducts annual and ongoing competencies for Family Services Specialists; appropriately documents training efforts

Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

Understands and performs in accordance with all applicable regulatory and compliance requirements

Complies with all standard operating policies and procedures

Qualifications:
EducationBachelor's Degree in Social Work, Sociology, Psychology, or related field required

Experience4-6 years Previous experience working with family dynamics within a medical or health care setting, hospice, bereavement, or grief counseling required

1-3 years Previous experience in training or leadership required

1-3 years OPO experience preferred

Knowledge, Skills and AbilitiesDisplay compassion in written and verbal communication and interpersonal skills while engaging with grieving families required

Strong organizational skills with the ability to prioritize and handle multiple tasks, strong attention to detail and independence; Maintains confidentiality required

Flexibility to work independently and with a team. required

Strong communication skills, including the ability to provide feedback to peers. required

Strong conflict resolution skills, able to communicate and collaborate with others during challenging and stressful situations required

Effective problem solving and decision-making skills in high stress environment required

Ability to listen actively and respond with sensitivity, while guiding the donor family to donation required

Valid Wisconsin Driver’s License and access to a vehicle required

Tools and TechnologyMicrosoft Suite (Word, Excel, PowerPoint, Outlook). required

General office equipment (computer, printer, fax, copy machine, scanner) required

Familiarity with ICU equipment (IV pumps, Ventilator, GE monitor) required

  • Family Support Specialist

    2 weeks ago

    Milwaukee, Wisconsin, United States Versiti, Inc. Full time

    Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together...

  • Family Liaison Translator

    1 week ago

    Milwaukee, Wisconsin, United States Milwaukee Brewers Full time

    Job Description: As part of The Community Relations department, the Family Liaison Translator will play a key role in providing support, effective communication, and creating an inclusive environment for the non-bilingual wives and families of Brewers uniformed personnel. The person in this position will function as a connection between non-bilingual wives,...

  • Commercial Assistant Property Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Inland Family of Companies Full time

    Inland Family of Companies is seeking a dedicated and highly organized Assistant Property Manager to join our team. As an Assistant Property Manager, you will play a vital role in the day-to-day operations of our real estate business, supporting property managers and ensuring smooth and efficient operations. Responsibilities Assist property managers in...

  • Research Coordinator

    4 weeks ago

    Milwaukee, Wisconsin, United States Inland Family of Companies Full time

    The Research Coordinator is an integral part of the Design and Analytics team that bolsters the efforts of our advisors in a wide array of situations and applications. The Research Coordinator will have the opportunity to be a part of a department whose capabilities become increasingly critical in how we do business. As Commercial Real Estate becomes...

  • Peer Support Specialist

    4 weeks ago

    Milwaukee, Wisconsin, United States West Milwaukee Comprehensive Treatment Center Full time

    Overview: Seeking: Peer Support Specialist - Outpatient MAT   Full Time: Monday - Friday 8:00am - 4:30pm   Our Benefits:  Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for...

  • Healthcare Property Manager

    1 month ago

    Milwaukee, Wisconsin, United States Inland Family of Companies Full time

    Join us at Colliers | Wisconsin and Inland Family of Companies as the Healthcare Property Manager, where you'll spearhead our healthcare management operations in Wisconsin, driving rapid expansion and ensuring our properties not only meet but exceed industry standards. Your leadership will be pivotal in cementing our reputation as innovators in the real...

  • Commercial Property Manager

    4 weeks ago

    Milwaukee, Wisconsin, United States Inland Family of Companies Full time

    We are seeking a skilled Commercial Property Manager to join Colliers | Wisconsin, a market leader in real estate services. In this role, you will be responsible for overseeing the day-to-day operations of commercial properties, ensuring excellent tenant experiences and maintaining high property standards. As a member of the Inland Companies, Colliers |...

  • Enviromental Educator Specialist RDC

    2 days ago

    Milwaukee, United States Harry & Rose Samson Family Jewish Community Center Full time

    Job DescriptionJob DescriptionThe Albert and Ann Deshur JCC Rainbow Day Camp is an inclusive summer camp, guided by Jewish values, for children and teens that fosters personal development, friendship and community. Led by an experienced and nurturing staff on over 100 picturesque acres, campers safely play and learn through a variety of enriching activities...

  • Educational Assistant

    1 month ago

    Milwaukee, United States MATC Full time

    Description Work Hours:19 hours per week.Hours will vary depending on departmental and student needs. Seven VacanciesUnder department supervision, assists in the instructional process by providing professional services for the classroom and District Academic Support Centers.  This position provides an infrastructure and/or...

  • Early Childhood Educator III

    2 days ago

    Milwaukee, United States Malaika Early Learning Center Full time

    Job DescriptionJob DescriptionSummaryThis position will be responsible for independently developing and sustaining high quality development and learning environments; serves as an effective member of MELC’s Early Childhood Education teaching teams and can guide the practice of ECE I and ECE II professionals. ECE lll will have completed an early childhood...

  • Early Childhood Educator II

    2 days ago

    Milwaukee, United States Malaika Early Learning Center Full time

    Job DescriptionJob DescriptionSummaryResponsible for developing and sustaining high quality development and learning environments with staffing and support models that provide frequent access to ECE lll’s for guidance. ECE ll’s serve in the support educators role, serving as an effective member of ECE teaching teams and can guide the practice of...

  • Student Support Services Advisor, Educational Opportunity Program

    6 days ago

    Milwaukee, United States Marquette University Full time

    Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? Were always looking for highly talented individuals to join our team people who think big, ca Education, Support, Advisor, Program, Student, Total Rewards

  • Community Support Services Manager

    1 month ago

    Milwaukee, United States Down Syndrome Association of Wisconsin Full time

    **Community Support Services Manager** **Location: Southeastern Wisconsin (50% remote, 50% travel through SEW) Must reside in Southeastern Wisconsin** **Status: Full Time (40 hours per week)** **Salary: DOE** **FLSA Status: Exempt** The Down Syndrome Association of Wisconsin is a statewide non-profit organization dedicated to advancing the lives of...

  • Physician (MD/DO) - Family Practice in Wisconsin

    6 days ago

    Wisconsin, United States All Star Healthcare Solutions Full time

    Family Medicine with Addiction Medicine opportunity near Ashland, Wisconsin. Job ID #70815 Job Details: BC Family Medicine Full spectrum Family Medicine with Addiction ( X-waiver, MOUD, MAT) Epic EMR open to part time or full time Strong emphasis on work-life balance Brand-new, state-of-the-art medical clinic Primary call group will be 1 in 8 ...

  • Perry Family Free Clinic PHA

    23 hours ago

    Wisconsin Rapids, United States AmeriCorps Full time

    2024-2025 Perry Family Free Clinic PHA The Perry Family Free Clinic exists to improve access to care for Black men in Dane County by providing professional primary care and disease management. The clinics vision is to Disrupt unhealthy life cycles for Black men by establishing trust and improving their health and the quality of life. Member Duties : •...

  • Support and Service Coordinator

    2 weeks ago

    Milwaukee, Wisconsin, United States Wisconsin Community Services Full time

    Job Responsibilities: Position Summary: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the...

  • Insurance Advisor

    7 days ago

    Milwaukee, United States American Family Insurance Full time

    **Insurance Advisor** We seek a motivated and results-driven Insurance Advisor to join the J. Setum Agency, INC with American Family Insurance in Milwaukee, WI. As an Insurance Advisor, you will promote and sell insurance policies to potential clients while providing exceptional customer service. Your primary goal will be to meet or exceed sales targets and...

  • 23-24 Community Wellness Educator

    2 weeks ago

    Wisconsin Rapids, United States AmeriCorps Full time

    23-24 Community Wellness Educator Join Sixteenth Street Community Health Centers (SSCHC), a federally qualified community health center in the heart of Milwaukee's southside. Gain professional development and hands-on training while expanding our agency's capacity to provide quality services and resources to our patients and community in a safe and welcoming...

  • Youth Advocate

    4 weeks ago

    Milwaukee, United States St. Charles Youth and Family Services Full time

    **Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community? If so, we would love to have you apart of the team!** St Charles Youth and Family Services Inc. has a rich history. Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee...

  • Data Entry Analyst

    1 month ago

    Milwaukee, United States U.S. Legal Support Full time

    Are you dependable, resilient, and accountable? Do you enjoy troubleshooting and prioritize a customer-focused approach? U.S. Legal Support seeks a Data Entry Specialist with fast typing skills, has a keen eye for detail, and is computer savvy. If you possess these qualities, consider joining our legal service team in an **onsite role** in _Milwaukee,...