Onsite Helpdesk Engineer
4 weeks ago
Qualifications:
· Basic technical support of client systems
· Create and Maintain documentation
· Maintain Client IT Hardware inventory
· Hardware and software troubleshooting
· User onboarding and offboarding
· Audio/Visual Conference support
· On-site to client in New Jersey - Candidate should have a car
Requirements
Technical Responsibilities:
Remote Desktop support and Troubleshooting for Windows
Network and Server Monitoring
Antivirus Deployment
Microsoft Active Directory Domain and File Server Administration
Private and Hosted Email (Exchange, Office 365, Google Apps)
Email Spam and Antivirus Administration
Stellar Customer Service skills and communication skills
Proficient with all Microsoft suite products
Experience with MFA, SSO, AD and o365 preferred
Professional attitude and commitment to providing exceptional client service. We place a high emphasis on client satisfaction
Additional Desirable Skills:
MSP experience
Experience supporting Law Firms
Network Certifications and Training (Microsoft, Apple, CompTIA, and Cisco)
Firewall and Switch Administration
Minimum of 1 year experience working with a Managed Services IT company preferred.
Education:
4 year College degree, preferably a B.S in a technical science or equivalent experience. All Microsoft and/or Apple technical certifications are a plus.
Benefits
Salary 60K+ Based on experience
Certification Training
Medical and Dental
Paid Vacation
401K
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