Guest Relations Ambassador

3 weeks ago


Brooklyn New York, United States Avant Gardner Full time
WHO WE ARE

Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Reneé Rapp, Rina Sawayama, Rüfüs Du Sol, SOFI TUKKER, Tiësto, and many more. Avant Gardner’s portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information, visit .

WHO YOU ARE

Someone who is highly organized

Someone who is able to juggle multiple things at once

Someone who is reliable and has a “no task too small” attitude

Someone who can keep calm under high pressure situations

ABOUT THIS ROLE

The Guest Relations Ambassador ensures the overall guest experience from arrival to departure is exceptional, providing customer service to our guests and playing a vital role in the venue's safety measures. This role is responsible for merchandise sales and inventory; lost and found; handling guest issues/concerns; Billfold activations; and greeting guests, assisting with directions, providing information, etc

ESSENTIAL ROLES & RESPONSIBILITIES

Reports to the Operations Manager

Work with Operations team to ensure the highest quality experience for our guests during events

Assist with venue operations safety measures by directing traffic flow inside the venue, providing accurate directions and information, identifying and reporting potential safety concerns, etc

Provide outstanding customer service

Exhibit professionalism when speaking to guests and communicating information

Demonstrate a complete understanding of venue operations and its amenities, merchandise informations/sales, upcoming events, and all pertinent information for each event

Resolve and document guest issues and concerns

Collect and document lost and found items during event

Be an advocate for new initiatives within the venue

Ad hoc tasks/projects, as assigned

PREFERRED QUALIFICATIONS

Must have 2+ years related experience in hospitality operations or equivalent industry

Must have Certificate of Fitness F03 and F04

Must possess excellent written and verbal communication skills

Must be highly organized, efficient, and detail oriented

Must have excellent interpersonal/relationship building skills

Proficiency and experience with iPad Apps and POS systems, a plus

Must be willing to work long shifts, including overnight shifts

Must be able to move, pull, carry, or lift at least 40 pounds

COMPENSATION

Hourly rate for this role is $18.50


  • Guest Experience Lead

    2 weeks ago


    Brooklyn, United States McDonald's Restaurants Full time

    This posting is for a role with an independent McDonalds franchisee. We are hiring motivated part-time Guest Experience Leaders!! Start moving forward safely today McDonalds corporate-owned and franchise restaurants have over 50 procedures in pla Guest Experience, Hospitality, Ambassador, Lead, Hospital, Guest, Business Services


  • New York, United States Moxy NYC Times Square Full time

    **_Looking for a strong leader ready to have Fun by creating a Spirited and Thoughtful experience for our Fun Hunters and our Crew! Do you have what it takes? Join us...we are waiting for you!_**: **Perks**: Health Benefits, Vacation time, Wellness days, Manager Development Program Company Overview: Moxy Hotels is a leading hospitality organization...


  • New York, United States Moxy NYC Times Square Full time

    Company Overview: Moxy Hotels is a leading hospitality organization dedicated to providing exceptional guest experiences. We pride ourselves on delivering top-notch service and creating memorable moments for our Fun Hunters. As we continue to expand our operations, we are seeking a passionate and dynamic individual to join our team as the Director of Guest...


  • New York, United States The Bowery Mission Full time

    Job DescriptionJob DescriptionSalary: Summary:The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people experiencing homelessness, hunger, and poverty. The Ambassador role is a key member of the Clinical Services team focused on creating welcoming and trust-building relationships with guests.  The Ambassador team...


  • New York, New York, United States Moxy NYC Times Square Full time

    Company Overview: Moxy Hotels is a leading hospitality organization dedicated to providing exceptional guest experiences. We pride ourselves on delivering top-notch service and creating memorable moments for our Fun Hunters. As we continue to expand our operations, we are seeking a passionate and dynamic individual to join our team as the Director of Guest...


  • New York, United States Marriott Hotels & Resorts Full time

    Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE E Relations, Manager, Guest Service, Customer Service, Guest, Operations, Hotel, Business Services

  • Brand Ambassador

    2 weeks ago


    New York County, New York, United States Related Full time

    Responsibilities: The PT Temporary Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property’s threshold.    The Brand Ambassador post is positioned strategically...


  • New York, United States Advatix, Inc. Full time

    Job DescriptionJob DescriptionLead Ambassador Role Summary We are looking for a Lead Ambassador to join our team. As a Lead Ambassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and...

  • Brand Ambassador

    2 weeks ago


    New York County, New York, United States Related Full time

    Responsibilities:   Role Summary   The Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property’s threshold.    The Brand Ambassador post is positioned...


  • New York, United States Duvel Moortgat USA LTD Full time

    Job DescriptionJob DescriptionDuvel Moortgat USA is an internationally recognized leader in the high-end beer segment. The Duvel Moortgat family includes Duvel, Brasserie dAchouffe, Brewery Ommegang, and Boulevard Brewing Company. Our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers.SUMMARYWe are...


  • New York, United States ADVATIX - Advanced Supply Chain and Logistics Full time

    Lead AmbassadorRole SummaryWe are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can...

  • Brand Ambassador

    1 week ago


    New York County, New York, United States Related Full time

    Responsibilities: Related Hudson Yards Management is the brain, heart and soul of Hudson Yards. Just as Hudson Yards is transforming the world’s most spectacular skyline, Related Hudson Yards Management is reimagining community. We are a collaborative force driven by expertise, ingenuity and passion. We pay attention to our tenants in a way that shatters...


  • New York, United States Duvel Moortgat USA LTD Full time

    **Duvel Moortgat USA** is an internationally recognized leader in the high-end beer segment. The Duvel Moortgat family includes **Duvel, Brasserie d’Achouffe**, **Brewery Ommegang, and Boulevard Brewing Company**. Our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers. **SUMMARY** We are...

  • Brand Ambassador

    1 week ago


    New York County, New York, United States Related Full time

    Responsibilities: The PT Temporary Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property’s threshold.    The Brand Ambassador post is positioned strategically...

  • Breakfast Ambassador

    2 weeks ago


    New Orleans, United States New Castle Hotels & Resorts Full time

    Position: Breakfast Ambassador Location: New Orleans, LA Breakfast attendant/ambassador You like early mornings, making people happy and sending them off to start their day with a healthy breakfast and a spring in their step. You know how to make people feel welcome, offering both a smile and a breakfast buffet which is clean and fresh and to your hotel...

  • Controller

    2 weeks ago


    New York, United States Ambassador Resources Full time

    Ambassador Resources is a boutique search firm based in Lyndhurst, NJ. We specialize in direct hire and consulting solutions and partner with small, mid-sized and large growing organizations across all industries. Our areas of expertise include Accounting & Finance, Supply Chain & Procurement, and Human Resources & Administrative positions. Our client is a...

  • Brand Ambassador

    1 week ago


    New York, United States Radiance Marketing Full time

    Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development BRAND AMBASSADORBenefits Competitive Compensation Coaching & Mentoring Career Growth Opportunities Key Details We are seeking an outgoing and energetic Brand Ambassador to join our team! In this role, you will promote our products and...

  • Venue Ambassador

    3 weeks ago


    Brooklyn, New York, United States Avant Gardner Full time

    WHO WE ARE Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled...


  • New York County, New York, United States Publicis Re:Sources Global Full time

    Job Description This position will work as a member of the Facilities Management team.  The Guest Relations Representative / ReSet will work to ensure a clean, well-stocked, professional-looking office environment is presented to the external world, including agency customers and external clients / visitors; and will help the Facilities Management team...

  • Guest Assistant

    7 days ago


    New York, United States The McKittrick Hotel Full time

    Emursive Productions, the producing company behind the McKittrick Hotel, home of Sleep No More, Gallow Green, Manderley Bar, and The Club Car is seeking Guest Assistants to work on a new production. The Guest Assistant (GA) is responsible for assisting guests and fielding questions while they are immersed in the show, helping to facilitate communication...