Lead Customer Service Ambassador

3 weeks ago


New York, United States Advatix, Inc. Full time
Job DescriptionJob Description

Lead Ambassador 

Role Summary 

We are looking for a Lead Ambassador to join our team. As a Lead Ambassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued. 

Key Results Area 

  •  Assist guests with managing their accounts 

  • Navigate between multiple and concurrent computer applications, including phone, chat, and email 

  • Provide customer service when problems arise and help to find solutions 

  • Adaptability to the fluctuating needs of the business 

  • Assist customers by always providing exceptional customer service 

  • Complete all training as assigned by management 

  • Manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing 

  • Confident and comfortable engaging customers to deliver an elevated experience  

  • Motivated to achieve great results because of one's enthusiasm from interacting with customers  

  • Initiates completion of tasks or activities without necessary supervision  

  • Inspire and motivate your team to drive sales that deliver exceptional customer service  

  • Ensuring high levels of customer satisfaction by being knowledgeable about products and able to troubleshoot when necessary 

Skills & Qualifications 

  • High School Diploma or equivalent 

  • Prior supervisor or leadership role is a plus 

  • Sound judgment and decision making 

  • Computer proficiency within a Microsoft Windows environment, specifically Microsoft Office 

  • Prior customer service experience required 

  • Excellent verbal, written, and interpersonal communication skills 

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.   

Powered by JazzHR

kjg6sBTRhz



  • New York, United States ADVATIX - Advanced Supply Chain and Logistics Full time

    Lead AmbassadorRole SummaryWe are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can...


  • New York, United States WHIZZ Full time

    Job DescriptionJob DescriptionAt Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to...

  • Brand Ambassador

    5 days ago


    New York, United States MERCEDES-BENZ MANHATTAN, INC. Full time

    The mission of the Mercedes-Benz Manhattan Brand Ambassador is to promote Mercedes-Benz Manhattan as a dealership of choice while acting as a highly engaged liaison between client and brand/company offering superior customer service and recognizing the needs and expectations of each individual client. The Brand Ambassador is responsible for creating lasting,...

  • Counter Service

    3 weeks ago


    New York, United States Customer Service Open House Full time

    Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.

  • Brand Ambassador

    7 days ago


    New York, United States Radiance Marketing Full time

    Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development BRAND AMBASSADORBenefits Competitive Compensation Coaching & Mentoring Career Growth Opportunities Key Details We are seeking an outgoing and energetic Brand Ambassador to join our team! In this role, you will promote our products and...

  • Brand Ambassador

    1 day ago


    New York, United States Market Value Inc Full time

    Benefits: Dental insurance Health insurance Vision insurance Position Overview: We're seeking energetic and charismatic individuals to join our team as Brand Ambassadors. As a Brand Ambassador, you'll be the face of our brand, representing us at events, engaging with customers, and spreading the word about our products and mission. This role offers an...


  • New York, United States Misa Imports, Inc. Full time

    Summary:The Senior Sales Ambassador operates as the primary account management contact with their respective customer accounts. This role promotes company products and services to prospective and existing clients. It is the duty of the Senior Sales Ambassador to drive customer loyalty and business retention. This position requires the ability to implement...


  • New York, United States Misa Imports, Inc. Full time

    Summary:The Senior Sales Ambassador operates as the primary account management contact with their respective customer accounts. This role promotes company products and services to prospective and existing clients. It is the duty of the Senior Sales Ambassador to drive customer loyalty and business retention. This position requires the ability to implement...


  • New York, United States JLL Full time

    Job Summary /goals Our HSBC Experience Ambassadors' primary goal is to deliver exceptional & memorable service through support HSBC colleagues their work, regardless of where that is. The banks Future of Work program is broken down to three key enablers: **Human, Digital** & **Physical.** Experience Ambassadors will bring this to life for colleagues and the...

  • Brand Ambassador

    5 days ago


    New York, United States MARKET VALUE INC Full time

    Job DescriptionJob DescriptionPosition Overview:We're seeking energetic and charismatic individuals to join our team as Brand Ambassadors. As a Brand Ambassador, you'll be the face of our brand, representing us at events, engaging with customers, and spreading the word about our products and mission. This role offers an exciting opportunity to...

  • Brand Ambassador

    3 days ago


    New York, United States Market Value Inc Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insurancePosition Overview:We're seeking energetic and charismatic individuals to join our team as Brand Ambassadors. As a Brand Ambassador, you'll be the face of our brand, representing us at events, engaging with customers, and spreading the word about our products and...

  • Brand Ambassador

    4 days ago


    New York, United States Market Value Inc Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insurancePosition Overview:We're seeking energetic and charismatic individuals to join our team as Brand Ambassadors. As a Brand Ambassador, you'll be the face of our brand, representing us at events, engaging with customers, and spreading the word about our products and...


  • New York, United States Go Local Promotions INC Full time

    Job DescriptionJob DescriptionFRAGRANCE & BEAUTY AMBASSADOR Join the world of elegance and craftsmanship as a Fragrance & Beauty Ambassador for a renowned luxury brand, recognized globally for its excellence. You will embody the spirit of this prestigious brand's Parfums and be at the forefront of introducing customers to our new Beauty territory.ROLE &...


  • New York, United States MISA Imports Inc. Full time

    Summary:The Senior Sales Ambassador operates as the primary account management contact with their respective customer accounts. This role promotes company products and services to prospective and existing clients. It is the duty of the Senior Sales Ambassador to drive customer loyalty and business retention. This position requires the ability to implement...


  • New York, United States Misa Imports, Inc. Full time

    Job DescriptionJob DescriptionSummary:The Senior Sales Ambassador operates as the primary account management contact with their respective customer accounts. This role promotes company products and services to prospective and existing clients. It is the duty of the Senior Sales Ambassador to drive customer loyalty and business retention. This position...

  • Brand Ambassador

    2 weeks ago


    New York County, New York, United States Related Full time

    Responsibilities: The PT Temporary Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property’s threshold.    The Brand Ambassador post is positioned strategically...


  • New York, United States The Bowery Mission Full time

    **Summary**: The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people experiencing homelessness, hunger, and poverty. The Ambassador role is a key member of the Clinical Services team focused on creating welcoming and trust-building relationships with guests. The Ambassador team invites guests to choose help by...

  • Brand Ambassador

    6 days ago


    New York, United States Related Full time

    **Responsibilities**: Related Hudson Yards Management is the brain, heart and soul of Hudson Yards. Just as Hudson Yards is transforming the world’s most spectacular skyline, Related Hudson Yards Management is reimagining community. We are a collaborative force driven by expertise, ingenuity and passion. We pay attention to our tenants in a way that...


  • New York, United States The Bowery Mission Full time

    Job DescriptionJob DescriptionSalary: Summary:The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people experiencing homelessness, hunger, and poverty. The Ambassador role is a key member of the Clinical Services team focused on creating welcoming and trust-building relationships with guests.  The Ambassador team...


  • New York, United States JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves - The Facility Ambassador will provide support to their dedicated floor(s), occupants, and FM team with operational activities in maintenance and operations, visitors, meetings & events, vendor oversight, equipment and supplies, occupancy services and proactively develop and...