Host/Hostess

Found in: Resume Library US A2 - 1 week ago


Newport Beach California, United States Renaissance Newport Beach Hotel Full time
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
                      At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you 

Overview:
Are you ready to join a dynamic team and bring smiles to the faces of hungry diners? Are you a moring person  We're seeking a friendly and upbeat Restaurant Host/Hostess to create an unforgettable first impression for our guests. If you thrive in a fast-paced environment, love engaging with people, and have a passion for exceptional service, then this is the job for you

 

Key Responsibilities:

Welcome guests with a warm and genuine smile, making them feel right at home from the moment they step through the door.

Manage the flow of guests by efficiently seating them, ensuring their comfort and satisfaction.

Provide accurate wait times and manage reservations to maximize seating capacity.

Collaborate with servers and kitchen staff to ensure smooth communication and timely service.

Assist in maintaining the cleanliness and organization of the host/hostess station and the front-of-house area.

Build a friendly rapport with regular patrons, making them feel like part of our restaurant family.

 

Qualifications:
A passion for delivering outstanding customer service with a smile that can brighten anyone's day.

Excellent interpersonal skills and the ability to connect with people from diverse backgrounds.

Strong organizational skills and the ability to multitask effectively in a fast-paced environment.

A positive attitude and a willingness to go the extra mile to exceed guests' expectations.

Outstanding communication skills, both verbal and non-verbal, to ensure clear and accurate information exchange.

Previous experience as a cashier/ cash handling 

Attention to detail

Ability to operate Micros and make change correctly.

Flexibility to work various shifts, weekends, and holidays as required.

Compensation Range:
The compensation for this position is $18.00/Hr. - $20.00/Hr. based on qualifications and experience.


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