Digital Operator

Found in: Resume Library US A2 - 2 weeks ago


Stamford Connecticut, United States NBCUniversal Full time
Job Description

The L1 Operator will be responsible for ensuring timely and reliable delivery of NBCU live and VOD content to the NBC OTT Platforms. The L1 Operator will provide real time monitoring and support for the delivery of NBCU content. Monitoring takes place through a combination of “eyes on glass” and a host of data aggregation tools within the Digital NOC.

 

Responsibilities: 

Monitor the end-to-end distribution of NBCUniversal digital video assets on NBC OTT Platforms

Perform L1 monitoring and support of digital video workflows including escalating to L2, resolution and reporting out

Digital encoder set up of event-based streaming across all events during the 2024 Paris Olympics

Clearly communicate with production teams to ensure broadcast standard execution of livestreams

Physical checks on endpoint devices and platforms to ensure assets are available as expected

Partner with engineering to monitor traditional and digital signal transmission

Develop expertise of distribution workflows and communicate support cases across departments to help firm-up operations

Create and maintain strong working relationships with internal and external distribution partners

Basic Qualifications

Bachelor’s degree or related field experience

Minimum of one (1) year of previous industry, database or related analytic experience

Minimum of one (1) year of experience in a NOC, Digital Operation or Media Operations facility

Excellent computer skills

Excellent written and verbal communication skills

 



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