Desktop Support Tech

Found in: Resume Library US A2 - 3 weeks ago


Brandon Florida, United States OneTouch Direct Full time
Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.

Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.

Works with Network operations staff as appropriate to determine and receive problems received from clients.

Process incoming IT tickets.

May perform other duties as assigned or required.

Requirements

Required - CompTIA A+ Certification

Work onsite.

Ability to work 40 hours per week.

Engaging personality that blends well with fast-paced, goal-driven environment

Highly motivated, flexible and great attitude

Must be willing to weekends and work at night when necessary.

Excellent written and oral communication skills

Ability to trouble shoot computer issues.

Ability to manage diverse personalities constructively

Ability to work effectively in a stressful environment

Ability to handle work related pressure

Exceptional attention to detail

Ability to multitask effectively

Ability to prioritize your workload

Ability to work self-directed

Benefits

Health Care Plan (Medical, Dental & Vision)

401K option

A positive upbeat work environment

Opportunity for professional and personal growth

Diverse, welcoming culture with Employee Resource Groups


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