Medical Scheduling Secretary

Found in: Resume Library US A2 - 2 weeks ago


Macon Georgia, United States 315 health Full time
We are looking for a Medical Scheduling Secretary to support our medical offices. Our Medical Scheduling Secretary should be efficient and well-spoken with experience in scheduling appointments and assisting patients in medical offices. If you are patient, computer-savvy and can multitask, we’d like to meet you. Your goal will be to ensure the smooth workflow of our medical facilities, so that our patients receive the best possible care.

Responsibilities

Make outbound calls to ensure accurate appointment scheduling into database for medical providers

Respond to patients' questions and need by editing, canceling and rescheduling appointments according to office protocols

Work with and communicate to practice offices regarding add on patients

Handle, maintain, and monitor pre-appointment work lists as assigned

Collect and process payments from patients

Confirm eligibility, coverage verification, and benefits with insurance companies. Determine financial responsibility for services

Assist in working with insurance companies to process claims

Ensure all pre-authorization issues are communicated in a timely manner

Liaise with physician's staff to obtain additional insurance and/or clinical information

Update the patient accounts on multiple client systems

Perform other duties as assigned or requested

Requirements

Proven experience as a medical secretary/appointment scheduler or similar administrative position

Knowledge of medical terminology, regulations, and medical office procedures; knowledge of medical coding is strongly desired

Experience processing insurance claims

Familiarity with basic bookkeeping

Knowledge of MS Office, databases and EHR systems

Outstanding communication skills

Patience and discretion

Organizational and multitasking skills

High school diploma; additional training in Medical Administration is a plus

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Full-Time (35-40 hour week)

$13-$15/hour


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