Director of Concessions | XL Center

2 weeks ago

Hartford Connecticut, United States Oak View Group Full time
Overview:
The Director of Concessions is responsible for overseeing the direction of the Concessions department in accordance with Oak View Group's policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. Director of Concessions is solely responsible for the effective management and operation of the Concessions department including event planning support, scheduling, food production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Concessions must provide a high level of oversight to ensure the smooth running of all food outlets in the Concessions department.

 

The Director of Concessions is responsible for ensuring quality food and beverage is served to the guests. The Director of Concessions will supervise all aspects of the Concessions department. The Director of Concessions is responsible for the training of all Concessions employees. The Director of Concessions must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

 

 

This role will pay a salary of $70,000 to $80,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

 

job expires 8/31/2024

Responsibilities:
Responsible for coordinating and supervising the work of Concessions employees to include creating a positive work environment for all staff members

Displays knowledge of culinary preparation skills and teaches others proper preparation and food presentation

Manages the control of food and labor costs through proper scheduling and purchasing

Conducts regular inspections to assure cleanliness and maintenance meet company standards

Oversees and manages monthly inventory

Responsible for providing high quality, fresh food products in a timely manner for delivery to guests

Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product

Coordinates the storage, maintenance and repair of all kitchen equipment to ensure operational readiness

Maintains sanitation, health and safety standards and training in work areas

Responsible for observing and testing foods to ensure proper cooking

Responsible for portioning, arranging and garnishing food plates for delivery to guests

Responsible for consulting with managers to plan menus and estimate expected food consumption

Must be a visible presence working on the Concessions floor with staff to ensure quality, efficiency, and overall management of operations

Qualifications:
Minimum of 5-7 years experience in the food & beverage industry

Must have experience in high volume quick services food and beverage

Ability to communicate effectively to all levels of staff

Demonstrated and verifiable track record of meeting projected costs

Professional appearance and presentation required

Knowledge of and skill in using computer software, including MS Word/Excel/Outlook

Working knowledge of employee scheduling in a hospitality environment

Must possess excellent organizational and communication skills

Well skilled in all technical and sanitary aspects of food preparation and presentation

Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment

Ability to work well in a team-oriented, fast-paced, event-driven environment

Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment

Ability to work a flexible schedule; able and willing to work nights, weekends and long hours

 

Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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