Medical Executive Board Manager

Overview:
The Medical Executive Board (MEB) Manager will support the development and oversee the routine operations of the Central Health Medical Executive Board and its committees. This role functions under the direction and guidance of the Chief Medical Officer and Chief Legal Officer. Responsibilities for this position include daily operational oversight in a matrixed work environment, operational planning and process development, and ensuring the appropriate tracking and execution of MEB tasks and requirements in accordance with applicable statute, policy or MEB decisions. This role will work alongside MEB and committee members, non-clinical ex-officio members and clinical, operations, strategy, legal and administrative staff to support the work of the MEB and the Clinical Services department across numerous areas including Pharmacy & Therapeutics, Quality Assurance, Credentialing, Peer Review and others as assigned. Responsibilities include gathering and interpreting data, supporting policy and procedure development, preparing agenda items, facilitating efficient and effective board and committee meetings, ensuring task follow-up and completion, developing and maintaining project schedules, maintaining and properly controlling scope, fostering sustainable relationships with committee members, community partners, and colleagues.

Responsibilities:
Essential Duties:

In collaboration with MEB and organizational leadership, define and manage overall objectives, scope, schedule, deliverables of the MEB and its committees and measurement to ensure organizational capacity to drive delivery system change and oversee Central Health’s practice of medicine.

Under minimal supervision, provide direction for multiple, complex and related committees, initiatives, work groups and projects to accomplish assigned objectives within scope and time requirements.

Oversee ongoing operations of assigned MEB board and committee meetings and functions by:serving as the lead and/or working with others to manage MEB and committee activities, plan agendas and develop meeting materials in accordance with MEB policies, standard operating procedures and guidance from MEB and committee chairs and organizational leadership;

building and managing relationships with supporting departments, staff, contractors and external stakeholders;

developing an expert level of knowledge regarding the MEB’s statutory, regulatory and policy-driven requirements;

monitoring and synthesizing data and reporting from multiple committees and departments to optimize the efficiency and effectiveness of MEB functions;

actively participating in board and committee meetings including pharmacy & therapeutics, quality, credentialing and other areas as assigned;

drafting or reviewing MEB and committee meeting minutes for official recordkeeping;

drafting, reviewing or otherwise supporting the preparation and routing of official MEB documents such as motions, policies, agendas including tracking, document retention and obtaining approvals under the guidance of the CMO and legal counsel;

proactively assessing and mitigating risks related to MEB required functions and tasks including active management of communication and interdependencies among various committees and the MEB; and

coordinating with other departments to proactively plan and manage scheduling conflicts related to MEB and committee meetings;

Serve as the administrative lead for the MEB Quality Assurance committee including drafting, preparing and presenting quality committee work product such as committee policies, the Central Health quality plan and ad hoc and routine quality reporting and presentations in collaboration with clinical and analytics staff and leadership.

Proactively identify opportunities to improve processes and functions of the MEB and its committees.

Proactively identify opportunities for coordination across committees and MEB initiatives and ensure alignment of MEB activities with organizational priorities including close coordination with strategy, clinical services, healthcare delivery, network services, and analytics and reporting.

Effectively deploy change management techniques to improve MEB and related program outcomes.

Develop and manage standardized reporting plan to communicate and act on MEB and committee decisions and outputs including external-facing presentations regarding MEB updates and activities as appropriate.

Collaborate with supporting departments and staff to identify MEB and committee interdependencies and ensure work streams maintain continuous alignment with scope and objectives.

Align MEB and committee members and supporting staff to strategic goals and requirements to ensure completion within scope, schedule and other defined parameters.

Perform other duties related to the MEB, committees and the Clinical Services department as assigned.

 

Knowledge/Skills/Abilities:

Excellent project management skills with a demonstrated ability to implement large-scale and complex initiatives

Demonstrated ability to develop and manage scope, schedule and budget at a program level using structured project management processes, tools and techniques

Highly capable of identifying linkages across initiatives or projects, aligning deliverables to broader operational goals

Demonstrated ability to make strategic operational decisions with minimal supervision, escalating issues and risks as needed to ensure program remains aligned to strategic objectives

Excellent ability to develop tracking tools, measurement plans, monitor and succinctly report progress updates, and report key findings to stakeholders in a structured and standardized manner, identifying risk points and proposing solutions

Ability to develop credibility, establish rapport and maintain communication with stakeholders at multiple levels, including those external to the organization

Demonstrated ability to work across internal departments, develop and maintain highly effective relationships, and influence others to generate results without direct reporting relationships

Demonstrated ability to develop executive level reports and succinct but informative presentations

Performing complex operations in Microsoft Office Suite

 

People Management/Department Management/Business Unit Management:

Ability to tactfully receive and provide differing opinions to/from colleagues at all levels to support innovative thinking and decision-making that considers multiple perspectives and drives work forward toward established goals

Provides leadership and coaching for staff assigned to projects or operational activities within assigned areas of responsibility

Ability to coach and encourage critical, innovative, strategic and data-driven thinking

Facilitates consensus among divergent groups

Ability to develop credibility, establish rapport and maintain productive communication with stakeholders at multiple levels, including those internal and external to the organization in order to activate people to achieve meaningful results

Personal presence and ability to clearly communicate compelling messages to senior leaders, MEB and committee members and external business partners

 

Qualifications:
MINIMUM EDUCATION: Bachelor’s degree in a healthcare or related field.

PREFERRED EDUCATION: None

MINIMUM EXPERIENCE:
• 5 years of related work experience with a Bachelor’s degree, or
• 3 years of related work experience with a Master’s degree, and
• Demonstrated work experience managing clinical projects and/or clinical operations

 

PREFERRED EXPERIENCE: Ideal candidate will have experience in a clinical environment, either in an administrative or clinical capacity. Supervisory experience preferred. Experience working in a matrixed, multidisciplinary team environment preferred.

 

REQUIRED CERTIFICATIONS/LICENSURE: N/A

PREFERRED CERTIFICATIONS/LICENSURE: Project Management Professional (PMP), Program Management Professional (PgMP)

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