Executive Assistant

3 weeks ago

Austin, United States Ending Community Homelessness Coalition Full time

**ECHO Job Description**

**Job Title**: Executive Assistant

**Department**: Executive Operations

**Date Created/Revised**:March 15, 2024

Starting Salary $52,000-$62,000

Position Type & FLSA Full Time, Exempt

**Job Summary**:
In this position, the Executive Assistant will support the organization’s Executive Director by

making him/her more productive and effective and thereby advancing the overall mission of

Ending Community Homelessness. The Executive Assistant will provide confidential executive

administrative support focusing on calendar management, board relations, and internal and

external customer service. In this critical position, the Executive Assistant will build positive

relationships throughout the organization and will serve as a liaison to the board of directors,

the leadership team and oversee special projects as assigned by the Executive Director,

including “all staff” initiatives, such as office operational coordination duties and day-to-day

support of the physical office and virtual meetings.

The position requires an administrative background, excellent communication and

organizational skills, the ability to work independently and as part of a team, and a

commitment to maintaining confidentiality and discretion in handling sensitive information.

**Reporting Structure**:
This position reports to the Executive Director.

**Essential Job Functions**:

- Provide administrative support to the Executive Director.
- Support for Leadership team meetings and Board of Directors meetings.
- Handle confidential correspondence and documents.
- Coordinate office operations, such as ordering and stocking supplies, maintaining files,

and helping manage office spending in line with budgetary parameters.
- Provide exceptional customer service to clients and visitors, operating in a way that is

that information provided is accurate, handled in a timely manner, and escalating

appropriate matters.
- Help coordinate virtual and in-person meetings to prepare and distribute meeting

agendas, assisting with day-of support including the set-up of physical spaces and virtual

platforms, and sending meeting reminders.

**Required Qualifications & Experience**:

- 5+ years of experience in an administrative or office support role and/or educational

credentials to perform the listed duties successfully.
- 5+ years of experience with Microsoft Office Suite and customer service software.

**Preferred Qualifications & Experience.**
- Excellent verbal and written communication skills, including interpersonal skills, as well

as organization and attention to detail.
- Ability to maintain confidentiality and handle sensitive information with the highest

level of discretion.
- Ability to work independently and as part of a team.
- Experience working in a nonprofit organization is strongly preferred.
- Experience with event planning.
- Experience with coordinating travel arrangements.
- Experience with budget management.
- Ability to work under pressure and meet deadlines.
- Commitment to ECHO’s mission and values.

**Work Environment**:
This job operates in office settings and is currently hybrid. Employees are required to use

their personal cell phone for business purposes. This position does require commuting

throughout Austin/Travis County for various stakeholder meetings, when applicable.

Proficiency in using Microsoft suite, including Outlook, Word, Excel, and PowerPoint, and

the ability to adapt and commit to using other software or technology is needed.

**Physical Demands**:
Physical demands include the use of standard office equipment, including computer, copy

machine, phone, etc. The ability to communicate clearly and appropriately with co-workers and

community partners.

**Reasonable Accommodations**:
To perform this job successfully, an individual must be able to perform the principal duties

satisfactorily. Reasonable accommodation may be made to enable otherwise qualified

individuals with disabilities to perform the principal duties of the job, except where to do so

would cause undue hardship on ECHO operations. Contact human resources (HR) with any

questions or requests for accommodation.

**Position Type and Expected Hours of Works**:
This is an exempt full-time position working 40 hours a week; typical work days are Monday

through Friday. Agency meetings occur on business days between the hours of 8:00 AM and

5:00 PM (Central Standard Time). Occasional evening and weekend work may be required as

job duties demand. A high degree of flexibility can be anticipated by ECHO staff when

conducting most independent and/or administrative work. Some travel is expected for this

position both locally and to national conferences.

**Compensation and Benefits**:
ECHO offers competitive wages and a generous benefits packet with employer contributions for

full time employees including medical, dental, 401K, HRA, PTO, 8 paid holidays, 4 paid work/life

wellness days and opportuniti

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