Sr Inbound Product Manager

4 weeks ago


San Diego California, United States ServiceNow Full time
Job Description

 

What you get to do in this role:

Own technical products that internal teams and external customers depend on to build their solutions (e.g., Auto-scaling, Transaction & Session management, Job scheduling/queueing, Application guardrails & governance)

Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue

Translate customer needs, jobs to be done, into requirements for engineering & architecture

Communicate product priorities and build consensus across the organization

Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries

Work with multiple teams to guide projects through development and bring high-quality products to life

Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction

Communicate complex problems into easily understood requirements and provide solutions

Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences

To be successful in this role you have:

5+ years of SaaS, PaaS, or IPaaS software product management experience

Bachelor's Degree in Computer Science, Job experience in software engineering/quality, or equivalent experience delivering technical product frameworks to market

Solid understanding of proven technologies (APIs, Databases, Eventing, Batching, Auto Scaling, Application Guardrails & Governance, A/B Testing & Experimentation, etc)

Eagerness to learn emerging technologies and incorporate them into product vision & strategy alongside Engineering

Strong prioritization skills and the discipline to focus on high impact activities

Experience gathering and capturing product requirements and transforming them into a product roadmap

Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions



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