Resident Relations Specialist
2 weeks ago
Job Description
You will work at our luxurious, Ravel and Royale Community. Ravel and Royale at Strathmore Square is located in North Bethesda, a lively haven for both nature and the arts, surrounded by the beauty of Rock Creek Park.
Check them out here: www.ravelandroyale.com
A bit more about what you'll do…
* Provide admin support to leasing staff
* Managing resident paperwork for new leases and renewals
* Handling the entire Move-In process.
* Assisting with making appointments and follow-up calls for leasing staff.
* Respond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.
* Monitors resident retention.
* Assist residents with any need
* Help residents pay their rent online
* Complete move-in and move-out inspections
* Register cars to park on-site
* Register pets for existing residents
* Assist with parcel pending (package deliveries)
* Enter in service requests for residents
* Answer questions regarding service requests
* Assisting with Notice to Vacates and gather information for move-outs
* Send communication to residents
* Coordinate and plan resident functions
* Responds to and manages resident complaints and/or service issues
* Contact residents about policy violations
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Resident Relations Specialist
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North Bethesda, United States AIR Communities Full timeYou will work at our luxurious, Ravel and Royale Community. Ravel and Royale at Strathmore Square is located in North Bethesda, a lively haven for both nature and the arts, surrounded by the beauty of Rock Creek Park. Check them out here: A bit more Relations, Specialist, Resident, Property Management, Business Services
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