Disputes Analyst

3 weeks ago

Charlotte North Carolina, United States Amerit Fleet Solutions Full time
Position Summary:
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is looking for a charismatic, self-motivated Disputes Analyst to establish to resolve both internal financial responsibilities and charge backs to vendors. 

 

What’s in it for you? Benefits include medical, dental, vision, paid holidays, 401K, flexible spending accounts, life insurance, disability insurance,  growth opportunities, progressive company culture, and so much more 

Essential Duties & Responsibilities:
Investigate Purchase Order issues and ensure accuracy with invoice provided.

Collaborate cross functionally with different departments to resolve Purchase Order discrepancies.

Research Purchase Order and Vendor Repair order disputes and build dispute cases to recover funds for miss billed invoices from vendors.

Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued.

Monitor disputed transactions from open to close.

Serve operational team as the liaison between vendors and Amerit Fleet Solutions. 

Work with Accounts Payable to ensure Vendors are paid in a timely manner. 

Key Competencies and Minimum Education:
High school diploma

Strong computer skills required

Proficiency in MS Office and Google Docs preferred

Proficiency in MS Excel preferred

Experience in disputes or in the payments industry preferred

Excellent communication skills

Detail-oriented and results-driven

Ability to consistently meet the expectations of the KPIs developed for this role  

Ability to listen to customers and resolve conflict

Ability to analyze information, think through difficult problems, and make critical decisions based on limited information

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