Technical Support Analyst

4 weeks ago


Albuquerque New Mexico, United States Edgewater Federal Solutions, Inc. Full time
Overview:
Edgewater Federal Solutions is seeking a Technical Support Analyst to support the IT program at a major national laboratory. The candidate must be able to go onsite once a month.

Responsibilities:
Provides day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware.

Installs, configures and troubleshoots desktop, or mobile systems, workstations, and network issues in a heterogeneous environment.

Tests and evaluates commercial and Laboratory developed software for quality control and proper operation.

Maintains passwords, data integrity and file system security for the desktop environment.

Communicates highly technical information to both technical and non-technical personnel.

Recommends hardware and software solutions, including new acquisitions and upgrades.

Qualifications:
High School Diploma and 1-2 years of related experience

U.S. Citizenship is required per contract. 

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, (phone number removed), (phone number removed) certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.

 

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.


  • SOC Analyst II

    2 weeks ago


    Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a Swing Shift 2:30 pm - 11:00 pm SOC Analyst to support the IT program at a major national laboratory.   The mission of the organization is to develop and maintain a big picture, end-to-end view of operational IT services. IT Service Management tools are blended with best-practice ITIL processes to lead...


  • Carlsbad, New Mexico, United States Edgewater Federal Solutions, Inc. Full time

    Overview: Edgewater Federal Solutions, Inc. is currently seeking a Technical Support Analyst to provide support to the Waste Isolation Pilot Plant contract located in Carlsbad, New Mexico.  This position will be performed ONSITE without remote work options.   Responsibilities: Diagnose and troubleshoot software and hardware problems and help our...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a Jr. Classified Support Technician to support the IT program at a major national laboratory.    Provide end-user support with processes for managing and delivering services that are ITIL® conformant. Resolve incidents, service requests, and problems associated with service failures or degradations that...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado is seeking a Conference Room Support Technician to provide end-user support with processes for managing and delivering services that are ITIL® conformant.   Provide end-user support with processes for managing and delivering services that are ITIL® conformant. Resolve incidents, service requests, and problems associated with service...

  • Support Analyst

    4 weeks ago


    Albuquerque, United States nQ Zebraworks Full time

    #WorkFromAnywhere Support Analyst We are currently looking for someone to join our world-class client support team as a full-time Support Analyst. Does solving technical problems bring you joy? Do you wake up in the middle of the night because you just thought of a new SQL query you can’t wait to try? If so, that’s awesome! A bit weird perhaps, but...

  • Funding Analyst

    4 days ago


    Albuquerque, United States Edgewater Technical Associates Full time

    Edgewater Technical Associates is seeking qualified candidates for a Funding Analyst opportunity in Eunice , NM at Urenco USA (UUSA) National Enrichment Facility . Work Location: On-Site at Urenco. Per Diem Is Available For Those Who Qualify. UUSA, operated by Louisiana Energy Services LLC, is the only commercial enrichment facility operating in the US, and...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a Database Administrator to support a major national laboratory. You will provide database administration activities supporting a mix of Relational Database Management Systems for very large datasets and real time data processing.   Candidate must reside in the Albuquerque as the work is completed on...


  • New York, United States Marymount Manhattan Col Full time

    Job DescriptionJob DescriptionThe Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: Installing and maintenance of software and hardware on workstations.Providing Technical assistance to MMC...


  • Albuquerque, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above. Encantado Technical Solutions is currently seeking a SOC...


  • New York, United States Trigyn Technologies Full time

    Job Description: Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. The responsibilities of the Team Co-Lead include but are not limited to, in the absence of the Team lead, overseeing the Tier One team, and motivating them to do their job efficiently. Provide daily...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a Swarm Technician to support the IT program at a major national laboratory. You will provide escalation support for help desk troubleshooting needs and training as well as potential to visit end users in the field as needed.    Acts as a routine contact point, receiving and handling requests for...

  • IT support analyst

    1 month ago


    New York, United States Trigyn Technologies Full time

    Job Description: We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able...


  • Albuquerque, New Mexico, United States Turner & Townsend Full time

    Job Description Turner & Townsend are seeking an experienced Project Controls Analyst to join our prestigious technology client’s rapidly growing data center team. You have a chance to be a key player in our technological future, as part of a team of innovative professionals shaping our built environment. The role requires a smart, motivated...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a Senior Enterprise Systems Administrator to support a major national laboratory. You will Provide end-user support with processes for managing and delivering services that are ITIL® conformant. Resolve incidents, service requests, and problems associated with service failures or degradations that are...


  • Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: The Digital Media Operations team is seeking a technical administrative support person who is willing to perform a wide range of tasks and a variety of general business-related activities. The ideal candidate will coordinate schedules and manage incoming customer requests to fulfill customer demands for both live streaming setup and media imports...

  • Budget Analyst

    4 weeks ago


    Albuquerque, New Mexico, United States ARServices Full time

    Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a) company...

  • C++ Programmer

    3 weeks ago


    Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is seeking a C/C++ Programmer to support a major national laboratory.   This programmer will test and debug programs, diagnose and identify issues and bugs, and implement applications. To achieve this, at least 2 years of Unix/Linux experience and at least 5 years strong software development skills in C/C++ is...


  • New York, United States Dash Technologies Inc Full time

    Technical Business Analyst || 5-10 Years experience required || Location: Dublin,OH || On-Site || Permanet/Full-time || Industry: IT Service and Consulting Location: Dublin, OH Work Model: Fully onsite. Position Summary: The Technical Business Analyst plays a crucial role in bridging the gap between business needs and technology solutions. As a key member of...


  • New York, New York, United States Mitchell Martin Inc Full time

    Our client, a global financial services firm and a market leader in securities, asset management and credit services, is seeking an Technical Business AnalystLocation: New York, NYPosition Type: Contract Job Summary:We are looking for a passionate Technical Business Analyst, with a desire to develop a strong background in Architecture. The Technical Business...

  • IT Training Designer

    2 weeks ago


    Albuquerque, New Mexico, United States Encantado Technical Solutions Full time

    Overview: Encantado Technical Solutions is currently seeking an IT Training Designer who is highly skilled organizational development professional who specializes in instructional design to support our customer’s in house program. The successful candidate will play a crucial role in strategizing, designing, creating, reviewing, and delivering learning...