Customer Delivery Manager

Found in: Resume Library US A2 - 7 days ago


Cleveland Ohio, United States MCPC Full time
Job Description

Trusted advisor to assigned Customer(s).

Work with Sales Team to help drive new business growth and customer satisfaction.

Subject Matter Expert on all MCPC Services.

Ensure high levels of customer satisfaction of assigned Managed Service Customers.

Provide highest level of communication to internal and external Customers, Partners, Business Units, and other Teams.

Look for Continual Service Improvements for assigned Customers

Lead and manage Delivery Coordinators in support of contracted services.

Assist with special projects as required.


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