Vice President, Global Revenue Operations

2 weeks ago


Boston Massachusetts, United States Flywire Full time
Job Description

The Opportunity

Flywire is looking for a Vice President of Global Revenue Operations (RevOps) who is passionate about leading and orchestrating revenue generation processes from awareness to customer acquisition, expansion and retention across Flywire’s verticals worldwide. As the VP of RevOps, you will lead a team at Flywire that is responsible for several mission critical programs across marketing and and sales operations, go to market technology, proposals, go to market enablement, sales commission and incentive strategies. You’ll collaborate directly with Sales, Customer Success, Marketing, Business Operations and Finance teams to determine strategy, implement performance metrics, design and deliver enablement and training programs and influence alignment of all revenue operations. 

This intersectional role will drive revenue effectiveness by building measurable processes to improve sales & marketing efficiency and determine growth goals. RevOps supports and leads critical decisions for the future of Flywire, so if you are a senior leader who is passionate about transforming RevOps into an innovative, strategic and proactive driver of business - this is the role for you 

Key Responsibilities

Partner closely with global sales leadership as well as senior leadership to achieve growth objectives and collaborate cross-functionally to drive strong relationships and alignment with sales in go-to-market strategy across acquisition, utilization and retention

Drive and lead all aspects of sales and marketing operations from GTM strategy, process optimization, technology stack, territory planning, commission and incentive plans, lead-to-deal processes and deal desk, proposals and sales enablement

Establish and maintain operating cadence/rigor across all sales/field functions to ensure the health of the business on achieving key performance metrics including forecast accuracy, funnel analysis, revenue and ARR targets, and pipeline management

Design and implement global training programs for sales, client success and go to market teams partnering closely with our People, Marketing and vertical teams to drive enablement from new hire onboarding to strategies for client expansion and retention strategies 

Propose and execute new revenue & business models for new products and features

Lead the evaluation, scope and completion of CRM/GTM tech stack development requests 

Proactively oversee and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts 

Define key metrics and performance dashboards 

Build and drive process, change management, and operational efficiencies within go to market organizations 

Support executive deliverables such as Board Reviews, Executive QBRs, strategic planning, and more as needed



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