Patient Experience Advisor Prn

3 weeks ago

Camden New Jersey, United States Cooper University Hospital Full time
About Us:
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

 

Short Description:
•Serves as a central resource for information concerning patients’ rights and responsibilities, advance directives and ethical issues.

•Serves as interpreter for Spanish speaking patients when needed.

•Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism.

•Leads efforts to collect, analyze and evaluate patient concerns.

•Masters an understanding of the organization’s mission, policies, procedures, and services to respond to patient questions or concerns.

•Responsible for meeting all regulatory regulations and standards.

•Responds to potentially serious incidents and reduces possible litigation.

•Provides leadership and consultation to committees, departments that affect patient needs and rights.

•Refers patients/families to appropriate services and resources.

•Provides leadership role in the inclusion of the patient/family experience.

•Is an integral part of the decision making process across the health system regarding patient experiences.

•Leads patient and family meetings.

•Serves as subject matter expert in Service Recovery.

•Information Resource

Experience Required:
5 years of customer service, hospital experience preferred. 

Education Requirements:
High School Diploma or Equivalent required, Bachelor’s Degree preferred.

Special Requirements:
Skills/Competency:  Analytical thinking/problem solver, complaint management, conflict negotiation,cultural broker, self motiviatied, data management, excellent  communication/good listening, professional manner, respectful, service commitment to customers, self-starter requiring limited supervision.  Excellent customer service, patient interaction and organizational skills.

 

Ability to work in a fast-paced environment

  • Patient Experience Advisor Prn

    1 month ago

    Camden, United States Cooper University Health Care Full time

    **About us** At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Experience Advisor Prn

    1 month ago

    Camden, United States Cooper University Health Care. Full time

    About Us At  Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Experience Advisor Prn

    2 weeks ago

    Camden, United States Cooper University Health Care. Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by...

  • Patient Experience Advisor Prn

    1 day ago

    Camden, United States Cooper University Health Care. Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by...

  • Patient Experience Advisor

    1 month ago

    Camden, United States Cooper University Health Care Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Experience Advisor

    2 days ago

    Camden, United States Cooper University Health Care Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Experience Advisor

    1 month ago

    Camden, United States Cooper University Health Care Full time

    About Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Experience Advisor

    1 month ago

    Camden, United States Cooper University Hospital Full time

    At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive...

  • Patient Experience Advisor

    2 days ago

    Camden, United States Cooper University Hospital Full time

    At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive...

  • PATIENT EXPERIENCE ADVISOR

    1 month ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • PATIENT EXPERIENCE ADVISOR

    1 month ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Travel Nurse RN

    2 weeks ago

    Camden, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245074. Pay package...

  • Travel Nurse RN

    1 week ago

    Camden, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: CVICUDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245073. Pay package is based on 12 hour shifts and 36 hours per week...

  • Travel Nurse RN

    1 week ago

    Camden, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: CVICUDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245072. Pay package is based on 12 hour shifts and 36 hours per week...

  • Travel Nurse RN

    2 weeks ago

    Camden, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: CVICUDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245073. Pay package is based on 12 hour shifts and 36 hours...

  • Travel Nurse RN

    6 days ago

    Camden, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: CVICUDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1245072. Pay package is based on 12 hour shifts and 36 hours...

  • Travel Nurse RN

    11 hours ago

    Camden, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN CVOR for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: CVORDiscipline: RNStart Date: 07/08/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelPRN Healthcare Job ID #1249100. Pay package is based on 12 hour shifts and 36 hours per...

  • Travel Nurse RN

    12 hours ago

    Camden, United States PRN Healthcare Full time

    Job DescriptionPRN Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Camden, New Jersey.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNStart Date: 06/17/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPRN Healthcare Job ID #1249024. Pay package...

  • PATIENT FINANCIAL NAVIGATOR ADVISOR. Job in Camden Allied-IT Jobs

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...

  • PATIENT FINANCIAL NAVIGATOR ADVISOR. Job in Camden Allied-IT Jobs

    2 days ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...