PATIENT FINANCIAL NAVIGATOR ADVISOR. Job in Camden Allied-IT Jobs
4 weeks ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionThe Patient Financial Navigation Advisor (PFNA) acts as the patient's liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient's health insurance to include verification of benefits, prior authorization status and patient's out of pocket liability. PFNA will educate and provide patient with a clearly defined estimate of the patient's financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Financial screening process encompasses any or all of the following job functions:
- Financially screens insured patients prior to inpatient and outpatient services including office visits, testing, diagnostic studies, surgeries and procedures by verifying patient insurance eligibility and registering insurance information into the EPIC system when needed.
- Reviews patient history involving past illnesses, treatment locations, diagnosis and final outcomes when CPT codes are not available.
- Determines outstanding patient responsibility for hospital and physician charges to include past due liabilities in all communication to the patient.
- Creates financial estimate by providing insurance based out-of-pocket liability estimates for patients scheduled for outpatient and inpatient elective procedures.
- Establishes contact with the patient.
- Educates patient on out-of-pocket financial responsibilities including copay, deductible, coinsurance and out-of-pocket maximums.
- Attempts to collect payment in full prior to date of service or documents in EPIC patient will pay at time of service for Patient Services Representative to collect during registration process.
- Makes payment arrangements where applicable.
- Serves as PFNA throughout billing cycle.
- Verifies active Auto and Workers' Compensation claims in relation to patient treatment plans.
- Monitors Work Queue accountabilities for estimates that need to be completed to balance the patient's needs, individual performance goals and avoid delays in communication of patient financial liabilities.
- Provides clear and concise documentation in Epic to ensure precise throughput of patient financial liability information.
- Uses professional, clear, concise, and customer-friendly communication at all times to internal customers, providers and patients.
- Provides a stellar experience to Cooper patients; is proactive in serving patients and acts responsibly in the patient and Cooper's best interest.
- Resolves patient challenges by offering alternatives with minimum escalation or support, trying to retain patients within the Cooper network.
- Performs all process and system-related functions in accordance with training and quality guidelines.
- Perform all related duties or special projects as assigned/required.
- Regular, consistent and punctual attendance required, following Cooper time and attendance policies.
- Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper's business goals related to patient access throughout the Cooper landscape.
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required. Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred. Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Detail oriented with the ability to multi-task using multiple information systems. Excellent time management, organizational and oral/written communication skills.
Proficiency in use of MS Office Word and Excel. Demonstrated skills in customer service, with ability to project Cooper values to patients, internal customers and providers.
Education RequirementsHigh School Diploma required. Associates degree or equivalent experience preferred.
-
Camden, New Jersey, United States Cooper University Health Care Full timeAbout us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
-
Camden, New Jersey, United States Cooper University Health Care Full timeAbout us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
-
Treasury Management Sales Advisor II
3 days ago
Camden, New Jersey, United States Camden National Bank Full timeLive here. Play here. Bank here. Work here.If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.Position Summary:The Treasury Management Sales Advisor II generates treasury management/cash management fee income and deposits from...
-
Treasury Management Sales Advisor II
17 hours ago
Camden, New Jersey, United States Camden National Bank Full timeLive here. Play here. Bank here. Work here.If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.Position Summary:The Treasury Management Sales Advisor II generates treasury management/cash management fee income and deposits from...
-
Professional Advisor
1 week ago
Camden, New Jersey, United States Camden County College Full timeLocation: Blackwood Campus Department: Student Affairs Days and Hours: Please see Special Instructions Job Description: POSITION GOALS The Professional Advisor is responsible for promoting a positive and successful learning experience for students in an effort to increase student retention, success and completion. The Professional Advisor will...
-
Camden, New Jersey, United States Medical University of South Carolina Full timeMUSC Health - Kershaw Medical Center is seeking BC/BE Family Medicine physicians to join well-established, progressive, and modern primary care practices located in Camden and Lugoff, South Carolina. The group is seeking physicians who love outpatient work, and enjoy living in the suburbs with quick access to nearby Columbia, SC.Join a large primary care...
-
Camden, New Jersey, United States Medical University of South Carolina Full timeMUSC Health - Kershaw Medical Center is seeking BC/BE Family Medicine physicians to join well-established, progressive, and modern primary care practices located in Camden and Lugoff, South Carolina. The group is seeking physicians who love outpatient work, and enjoy living in the suburbs with quick access to nearby Columbia, SC.Join a large primary care...
-
Financial Manager III
1 day ago
Camden, New Jersey, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Financial Manager III. This is a 06+ months Contract opportunity with long-term potential and is located in Camden, NJ(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ***** Pay ***** $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical,...
-
Camden, New Jersey, United States Optum Full time$5,000 Sign on BonusOpportunities with Colonial Healthcare, part of the Optum family of businesses. Join our team and advance your career within a leading primary care and specialty medical practice that prides itself on family-focused, patient-centric care. With over 25 years of experience, offices across Sumter, Columbia, Camden, and Manning, SC, and a...
-
Camden, New Jersey, United States Optum Full time$5,000 Sign on BonusOpportunities with Colonial Healthcare, part of the Optum family of businesses. Join our team and advance your career within a leading primary care and specialty medical practice that prides itself on family-focused, patient-centric care. With over 25 years of experience, offices across Sumter, Columbia, Camden, and Manning, SC, and a...
-
Camden, New Jersey, United States Virtua Health Full timeVirtua Cardiology is looking for full-time Cardiologists to join their team in Cherry Hill and Camden, NJ. This position involves both inpatient and outpatient responsibilities with a dynamic and growing team.When you join Virtua Cardiology, you become part of Virtua Medical Group (VMG), a physician led organization with over 1400 clinicians and...
-
Camden, New Jersey, United States Virtua Health Full timeVirtua Cardiology is looking for full-time Cardiologists to join their team in Cherry Hill and Camden, NJ. This position involves both inpatient and outpatient responsibilities with a dynamic and growing team.When you join Virtua Cardiology, you become part of Virtua Medical Group (VMG), a physician led organization with over 1400 clinicians and...
-
Cardiology Full-Time position in Camden, New Jersey
2 months ago
Camden, New Jersey, United States Virtua Health Full timeVirtua Cardiology is seeking full time Cardiologists to join our growing practice in Cherry Hill and Camden, NJ. This is an inpatient and outpatient position with a fast paced and growing team.Being a part of Virtua Cardiology means being a part of Virtua Medical Group (VMG). VMG is a physician led organization of over 1400 clinicians and growing. _We offer...
-
Therapeutic Specialist, Camden, New Jersey
1 week ago
Camden, New Jersey, United States Insmed Incorporated Full timeCompany DescriptionInsmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are...
-
Camden, New Jersey, United States Cooper University Hospital - Division of Rheumatology Full timeCooper Medical School of Rowan University (CMSRU) and Cooper University Health Care (CUHC) are actively committed to diversity at all levels of the organizations and are seeking an accomplished and innovative rheumatologist with academic aspirations to serve as a new faculty member in our busy Rheumatology Division. Rheumatology is a component of the Bone &...
-
Camden, New Jersey, United States Cooper University Hospital - Division of Rheumatology Full timeCooper Medical School of Rowan University (CMSRU) and Cooper University Health Care (CUHC) are actively committed to diversity at all levels of the organizations and are seeking an accomplished and innovative rheumatologist with academic aspirations to serve as a new faculty member in our busy Rheumatology Division. Rheumatology is a component of the Bone &...
-
Camden, New Jersey, United States Medical University of South Carolina Full timeJoin a team that's Changing What's Possible – MUSC (Medical University South Carolina) Health - Kershaw Medical Center is seeking a board certified/board eligible Gastroenterologist to initiate a new Gastroenterology care and treatment service line in Camden, South Carolina. By joining a dynamic team of physicians and support staff, you will be able to...
-
Camden, New Jersey, United States Medical University of South Carolina Full timeJoin a team that's Changing What's Possible – MUSC (Medical University South Carolina) Health - Kershaw Medical Center is seeking a board certified/board eligible Gastroenterologist to initiate a new Gastroenterology care and treatment service line in Camden, South Carolina. By joining a dynamic team of physicians and support staff, you will be able to...
-
Travel Nurse RN
1 week ago
Camden, New Jersey, United States Host Healthcare Full timeHost Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Camden, New Jersey. Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/10/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelHost Healthcare is an award-winning travel healthcare...
-
Travel Nurse RN
19 hours ago
Camden, New Jersey, United States Host Healthcare Full timeHost Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Camden, New Jersey. Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/10/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelHost Healthcare is an award-winning travel healthcare...
