Otay Returns Specialist

3 weeks ago


San Diego California, United States Vuori, Inc Full time
Job Description

Vuori Returns Specialists are responsible for processing and issuing refunds for ECOM and Wholesale returns in a fast-paced, high-volume environment.  You are responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers.  Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner. 

Responsibilities include but are not limited to:

Receiving and processing returns 

Quality grading and inspection of returned items 

Transferring of goods back to the DC 

Work cross functionally with other departments 

Folding and repackaging 

Provide quality feedback to leadership 



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