Manager, IT Infrastructure

3 weeks ago

Owensboro Kentucky, United States Southern Star Central Gas Pipeline, Inc. Full time
Overview:
This position reports to the VP, IT and Security and is responsible for the direction and oversight of Company’s information technology infrastructure areas.

The manager is responsible for overall leadership, implementation of strategies, and management oversight in these areas. A significant level of independent thought and action, based on extensive experience and sound judgment, is used to fulfill the position’s requirements.

 

The manager will analyze, propose, oversee the development and implementation of, update and maintain, educate regarding, and report on the effectiveness of strategies, processes, procedures, goals, and policies necessary to provide the support systems required for the Company’s Infrastructure needs to enable the Company to achieve its Vision, Mission, Strategy, and goals. Review changes to policies and procedures for consistency with industry standards and their compliance with government regulations. Maintain awareness of the most current technology and equipment advances through research, training, and participation in industry associations. Oversee training programs to enhance skills and technical competence of personnel. Represent corporate security interests to other managers and upper management as well as other duties as assigned.

Responsibilities:
Primary responsibilities include (but not limited to):

 

Leadership Specific:

Account for the performance and achievement of employees in reporting area and teach employees in area to be likewise personally accountable

Serve as a role model for Company’s Guiding Principles and actively exhibit behaviors which champion its Vision and Mission

Engage in consistent performance management (e.g., coaching, teaching, appraising, and mentoring)

Execute staff growth plans

Position Specific:

Plan and direct programs, policies, practices to ensure organization’s infrastructure activities comply with regulatory requirements

Ensure compliance (by section and organization) with all applicable laws, policies, and procedures within area

Focus on cost control to create value

Assist with the development, implementation and management of Company’s infrastructure vision, strategy, and programs

Develop and maintain knowledge of SaaS, IaaS, and PaaS technologies

Oversee TCP/IP networking, virtual private networks, access controls, encryption techniques, and security solution deployment strategies and management that overlap with IT security

Assist with incident response management and provide cross-functional coordination related to IT security operations

Manage disaster recovery planning and testing, along with the department’s emergency planning/business continuity efforts

Research and recommend policies, procedures, and standards based on various industry and government strategies and standards in privacy and security, including Information Technology Infrastructure Library (ITIL), Control Objectives for Information and related Technology (COBIT), and others where applicable

Ensure knowledge transfer to team members and effectively manage remotely based teams

Manage risks and business impacts of privacy laws and policies related to personal and financial information

Provide consultative support to other departments in Infrastructure area

Develop relationships with customers (internal and/or external) to ensure goals are being met

Maintain overall knowledge of infrastructure components and apply that knowledge to developing strategic plans and policies

Perform employee performance appraisals and coach employees to gain efficiencies, to prepare for added responsibilities and ensure succession planning is in place

Determine directions related to new innovations and modernization of infrastructure

Account for company expense and capital related budget and forecasting for specific area

Other duties as assigned

Qualifications:
Minimum:

Bachelor’s degree or equivalent experience as determined by the Company

5+ years of experience in information technology, security, or related field

Ability to lead technical staff

Experience leading large IT application, infrastructure, or security projects

Ability to budget / forecast expense and capital

Ability to inspire, teach, and guide others in their work

Basic understanding of regulatory environment in which Company operates

Preferred:

Master’s degree or other advanced degree

Major in business, communications, or information technology

2+ years of experience in a supervisory role

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