Manager, IT Infrastructure

4 weeks ago


Owensboro, United States Southern Star Central Gas Pipeline Full time

Overview:

This position reports to the VP, IT and Security and is responsible for the direction and oversight of Companys information technology infrastructure areas.

The manager is responsible for overall leadership, implementation of strategies, and management oversight in these areas. A significant level of independent thought and action, based on extensive experience and sound judgment, is used to fulfill the positions requirements.

The manager will analyze, propose, oversee the development and implementation of, update and maintain, educate regarding, and report on the effectiveness of strategies, processes, procedures, goals, and policies necessary to provide the support systems required for the Companys Infrastructure needs to enable the Company to achieve its Vision, Mission, Strategy, and goals. Review changes to policies and procedures for consistency with industry standards and their compliance with government regulations. Maintain awareness of the most current technology and equipment advances through research, training, and participation in industry associations. Oversee training programs to enhance skills and technical competence of personnel. Represent corporate security interests to other managers and upper management as well as other duties as assigned.

Responsibilities:

Primary responsibilities include (but not limited to):

Leadership Specific:

  • Account for the performance and achievement of employees in reporting area and teach employees in area to be likewise personally accountable
  • Serve as a role model for Companys Guiding Principles and actively exhibit behaviors which champion its Vision and Mission
  • Engage in consistent performance management (e.g., coaching, teaching, appraising, and mentoring)
  • Execute staff growth plans

Position Specific:

  • Plan and direct programs, policies, practices to ensure organizations infrastructure activities comply with regulatory requirements
  • Ensure compliance (by section and organization) with all applicable laws, policies, and procedures within area
  • Focus on cost control to create value
  • Assist with the development, implementation and management of Companys infrastructure vision, strategy, and programs
  • Develop and maintain knowledge of SaaS, IaaS, and PaaS technologies
  • Oversee TCP/IP networking, virtual private networks, access controls, encryption techniques, and security solution deployment strategies and management that overlap with IT security
  • Assist with incident response management and provide cross-functional coordination related to IT security operations
  • Manage disaster recovery planning and testing, along with the departments emergency planning/business continuity efforts
  • Research and recommend policies, procedures, and standards based on various industry and government strategies and standards in privacy and security, including Information Technology Infrastructure Library (ITIL), Control Objectives for Information and related Technology (COBIT), and others where applicable
  • Ensure knowledge transfer to team members and effectively manage remotely based teams
  • Manage risks and business impacts of privacy laws and policies related to personal and financial information
  • Provide consultative support to other departments in Infrastructure area
  • Develop relationships with customers (internal and/or external) to ensure goals are being met
  • Maintain overall knowledge of infrastructure components and apply that knowledge to developing strategic plans and policies
  • Perform employee performance appraisals and coach employees to gain efficiencies, to prepare for added responsibilities and ensure succession planning is in place
  • Determine directions related to new innovations and modernization of infrastructure
  • Account for company expense and capital related budget and forecasting for specific area
  • Other duties as assigned


Qualifications:

Minimum:

  • Bachelors degree or equivalent experience as determined by the Company
  • 5+ years of experience in information technology, security, or related field
  • Ability to lead technical staff
  • Experience leading large IT application, infrastructure, or security projects
  • Ability to budget / forecast expense and capital
  • Ability to inspire, teach, and guide others in their work
  • Basic understanding of regulatory environment in which Company operates

Preferred:

  • Masters degree or other advanced degree
  • Major in business, communications, or information technology
  • 2+ years of experience in a supervisory role

  • IT Infrastructure

    12 hours ago


    Owensboro, Kentucky, United States Cognizant Full time

    IT Infrastructure -Technical support Location :Owensboro Kentucky. Job Summary Cognizant is looking for a driven, hands-on IT hardware and software Plant IT Champion that can keep manufacturing IT systems running smoothly, manage IT life cycle projects, and ensure manufacturing IT needs are met. This person will be the Single Point of Contact for multiple...


  • Owensboro, United States SISL Global Full time

    Desktop Support – Level 1This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to...

  • Desk Side Services

    3 weeks ago


    Owensboro, United States E-Solutions INC Full time

    Job DescriptionJob DescriptionJob Title: Desk Side Services / DSSLocation: 201 Pleasant Valley RD, Owensboro, KY 42303Duration: 6 Months+No of Positions: 1This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals...


  • Owensboro, United States HCLTech Full time

    Role :-Desktop/Helpdesk Support TechnicianLocation :-Owensboro, KYJob Description :-This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require...


  • Owensboro, United States HCLTech Full time

    Role :-Desktop/Helpdesk Support TechnicianLocation :-Owensboro, KYJob Description :-This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require...


  • Owensboro, United States HCLTech Full time

    Role :-Desktop/Helpdesk Support TechnicianLocation :-Owensboro, KYJob Description :-This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require...


  • Owensboro, United States Danta Technologies Full time

    This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve...


  • Owensboro, United States Talent Groups Full time

    Job Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands.These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and self-service. Completes routine and...


  • Owensboro, United States Talent Groups Full time

    Job Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands.These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and self-service. Completes routine and...


  • Owensboro, United States Talent Groups Full time

    Job Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands.These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and self-service. Completes routine and...


  • Owensboro, United States VDart Inc Full time

    Job DescriptionJob DescriptionJob Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands. These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and...


  • Owensboro, United States VDart Inc Full time

    Job DescriptionJob DescriptionJob Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands. These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and...


  • Owensboro, United States VDart Inc Full time

    Job DescriptionJob DescriptionJob Summary Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction and continuous service delivery demands. These individuals work in a dynamic, fast-paced environment, providing services over the phone, through e-mail, in person and...


  • Owensboro, United States NTT DATA Full time

    Req ID: 283372 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Owensboro, Kentucky (US-KY), United States (US).NTT DATA is...


  • Owensboro, United States NTT DATA Full time

    Req ID: 283372 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Owensboro, Kentucky (US-KY), United States (US).NTT DATA is...


  • Owensboro, United States Avaso Technology Solutions Full time

    About Us:AVASO Technology Solutions is currently seeking a IT Support Specialist with a passion for the IT area.As an AVASO employee, you will be part of a global organisation that provides IT Services to big national as well as international clients across multiple industries.We are an IT solution provider with coverage in more than 190+ countries as well...