Client Account Specialist

4 weeks ago


Washington Highlands Washington DC, United States Fawkes IDM Full time
Responsibilities:

Understand the client arrangements cycle thoroughly and managing a wide portfolio of negotiated fee arrangements.

Maintenance of timekeeper records.

Review and analyze our client fee arrangements to ensure the corresponding billing information is implemented properly in our financial and legal management system.

Review, analyze and implement Outside Counsel or billing guidelines received from clients to identify new requirements that will have an impact on the client’s billing process or realization.

Communicate the client fee arrangements and billing requirements to appropriate Firm teams and personnel effectively.

Conduct root cause analyses to identify opportunities for process improvements and training.

Assist with data clean up from the Elite to Aderant conversion to enhance Aderant functionality.

Maintain status reports for rejected invoices due to rate errors for the billing and e-billing teams.

Requirements

Associates degree required; Bachelor’s degree preferred.

Previous law firm or professional services billing experience required; a minimum of 5 years of experience is strongly preferred.

Experience with Elite (Enterprise or 3E) or Aderant Expert is required.

Familiarity with various e-billing software vendors, such as Serengeti, Collaborati, Passport, BillingPoint, CounselLink, e-Billing Hub or BillBlast is a plus.



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