Bilingual Patient Service Specialist 2nd Shift
4 weeks ago
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Hours: Monday through Friday 1pm-10p, rotating Saturdays
Responsibilities:
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Prefer applicants who are conversationally fluent, can read and write in both English and Spanish.
Additional Data:
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
-
Bilingual Patient Service Specialist
3 weeks ago
Chicago, Illinois, United States Concentra Career Choice Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
-
Bilingual Patient Service Specialist
3 weeks ago
Chicago, Illinois, United States Concentra Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
-
Production Technician 2nd Shift
1 month ago
Franklin Park, United States Nestlé Health Science Full timeProduction Technician 2nd Shift - At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's...
-
Patient Services Specialist
3 weeks ago
Peoria, Illinois, United States OSF HealthCare Full timeOverview: Monday-Friday; 7:30am-4:00pm/9:30am-6:00pm; work schedule can vary; rotating call may be required. This position will be working in OSF HomeCare Pharmacy. Expected pay for this position is $21.30 - $25.05/hour. Actual pay will be determined by experience, skills and internal equity. POSITION SUMMARY: The Patient Service Specialist is...
-
Bilingual Medical Assistant
4 weeks ago
Franklin Park, Illinois, United States Concentra Career Choice Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
-
Patient Access Specialist, Full Time, 2nd Shift
4 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob Description The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Consistently practices Patients First...
-
Production Technician 2nd Shift
3 weeks ago
Franklin Park, United States Nestle Full timeAt Nestle Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST,...
-
Bilingual Medical Assistant
4 weeks ago
Franklin Park, Illinois, United States Concentra Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
-
Service Foreman
6 days ago
Springfield, Illinois, United States Truck Centers, Inc. Full timeJob Description As a Foreman, you are a critical member of our Service team and essential to getting our customers back on the road. Qualified candidates will have master technician skills, DTNA expert certifications, and a proven history of continually producing quality work and being a leader in the shop. The Foreman mentors technicians, monitors...
-
Welder - 2nd Shift
2 weeks ago
Winter Park, United States The Reserves Network Full timeWelder - 2nd Shift Competitive pay ranging from $22.00 - $25.00 an hour. Monday - Thursday 4:30 pm - 3:00 am. Weekly Pay. Medical, Dental, Vision and other benefits available As a Welder, you will be a vital contributor to the dynamic world of vehicl Welder, 2nd Shift, Staffing, Welding, Network
-
Industrial Maintenance Electrician 2nd shift
2 weeks ago
Franklin, United States Dairy Farmers of America, Inc. Full timeGarelick Farms, Dairy Farmer of America, is excited to announce an opening for an Industrial Maintenance Electrician position! We offer excellent benefits and competitive pay with great growth opportunities! External candidates will receive a $2,000. Maintenance, Electrician, Industrial, 2nd Shift, Equipment, Electrical
-
Bilingual Human Resources Generalist
2 weeks ago
Oak Park, United States LHH Full timeLHH Recruitment Solutions has partnered with a growing organization, and they are seeking a highly motivated Bilingual Human Resources Generalist to join their team in Oak Park, IL. The ideal candidate will have a strong background in human resources administration, with a focus on employee relations, engagement, and compliance. The Bilingual HR Generalist...
-
Orchard Park, United States Catholic Health Service Full timeSalary: 17.43-23.58 USDFacility: Mercy Ambulatory Care CenterShift: Shift 1Status: Part Time w/Benefits FTE: 0.500000Bargaining Unit: CWA Local 1133Exempt from Overtime: Exempt: NoWork Schedule: Days with Weekend and Holiday RotationHours: 11:00am-7:00pmSummary:The Patient Access Specialist is the "front line" Hospital/System liaison with customers, i.e.;...
-
Warehouse Associate
12 hours ago
Franklin, United States The QTI Group Full timeSummary: A company in South Milwaukee is looking for experienced Warehouse Associates to join their team on 2nd shift! The ideal candidate will have forklift operation and picking/packing experience. Apply today to learn more! Monday - Friday 2:00pm - 10:00pm $20/hr Responsibilities: Pick and packing orders Forklift/Pallet jack operation Loading/unloading...
-
Warehouse Associate
2 weeks ago
Franklin, United States The QTI Group Full timeSummary: A company in South Milwaukee is looking for experienced Warehouse Associates to join their team on 2nd shift! The ideal candidate will have forklift operation and picking/packing experience. Apply today to learn more! Monday - Friday 2:00pm - 10:00pm $20/hr Responsibilities: Pick and packing orders Forklift/Pallet jack operation Loading/unloading...
-
Picker/Packer - 2nd Shift
3 weeks ago
Forest Park, United States Staffmark Full timeAre you looking for temporary employment on the 2nd shift? Staffmark is seeking new talent in Forest Park, GA, and hiring for a seasonal Picker/ Packer on the 2nd shift. If you are looking for temporary employment and have flexible availability, appl 2nd Shift, Packer, Picker, Transportation, Staffing, Staff
-
Quality Inspector
1 day ago
Franklin, United States Aegis Worldwide Full timeJob DescriptionJob DescriptionAegis is partnered with an aerospace manufacturer in Franklin, IN looking to add a Quality Inspector to their 2nd shift! This is a great opportunity to join a stable company with plenty of growth opportunity & a robust training program.Requirements:Attention to detailExperience with metrology instruments preferres (gauges,...
-
2nd Shift
2 weeks ago
Franklin, United States Tegra Medical Full timeTegra Medical is seeking a 2nd Shift or 3rd shift - Cell Tech I to join our team in Franklin, MA. 2nd shift differential is 15% 3rd shift differential is 22.5% The Cell Technician I operates production equipment; responsible for manufacturing and assembly of customer products. Follows blueprints, guidelines and travelers to ensure product specifications...
-
Order Picker
11 hours ago
Franklin, United States The QTI Group Full timeSummary: The QTI Group is recruiting an order picker for a manufacturing company located in Franklin, WI. The ideal candidate will have a minimum of 6 months of experience within a packaging and/or warehouse environment. This 2nd shift opportunity has pay starting at $20/hr with weekends off! Apply today! Monday-Friday 3:00PM-11:00 PM Responsibilities: ...
-
Patient Service Specialist
5 days ago
Chicago, Illinois, United States Concentra Career Choice Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...