Case Manager
Found in: Resume Library US A2 - 2 weeks ago
Explore our job opportunities at (url removed), submit your online application, and then join us for Open Interviews to meet with a recruiter in person Experience is not required, as we have positions available at all levels.
April 18th, 2024 10AM-2PM 3030 Knollwood Dr, Mobile, Alabama 36693 (HR Office)
The FACT Case Manager position is situated within the Behavioral Health Crisis Unit. The Forensic Assertive Community Treatment (FACT) team provides mobile community based mental health treatment to promote the recovery and community integration of individuals with serious mental illnesses, high rates of co-occurring substance use disorders and histories of criminal justice involvement. The FACT team serves consumers on parole, probation, returning to the community from jails and prisons, participating in alternative-to-incarceration and treatment court services and those with histories of high-risk behavior. The Forensic Assertive Community Treatment Case Manager works in collaboration with the FACT team to deliver effective treatment and rehabilitation services to reduce episodes of hospitalizations, excessive use of ERs, medical and psychiatric inpatient beds, arrests, and incarceration for program consumers.
Responsibilities:
Primary Job Functions:
Demonstrates the ability to assess the consumer’s needs utilizing the SUN-R
Identifies goals and plans for appropriate services documented in ISP
Provides appropriate linkage to community resources
Effectively interacts and corresponds with Law Enforcement and accepts directives when in the field with Law Enforcement Officers to maintain the safety of consumers and staff.
Assists with court services as needed and helps participants with supports needed to remain in compliance
Monitors consumers to secure placement in the least restrictive environment
Provides ongoing monitoring of consumers’ progress and needs as assessed in the
SUN-R
Advocates on behalf of the consumer to engage in treatment and secure community resources
Effectively collaborates with the treatment team members and outside sources in
the delivery of case management services
Works closely with treatment team and ensures that the team is aware of any
issues that may arise with the consumer
Assists in de-escalating crisis situations with consumers and/or their families
Effectively demonstrates the application of adult specific competencies
Provides outreach services to consumers and families
Provides training of basic living skills to improve consumers quality of life and to
help enable them to be able to maintain in the least restrictive setting
Assists consumers with transportation needs to psychiatric appointments
Makes multiple contact per week with consumers
Supervision and Consultation:
Seeks clinical supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance case management skills
Clinical Record Keeping:
Documents in a timely manner per AltaPointe standards
Documents appropriate, complete, and comprehensive SUN-R assessments
Documents measurable and specific goals in the individualized service plan
Documents in a clear and concise manner, types of consumer problems, ISP goals addressed, and services provided
Includes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note
Documents case disposition, case closings, and follow-up
Documents legibly
Case Load Management:
Effectively manages caseload based on consumer needs
Meets AltaPointe productivity standards
Courteous and respectful towards consumers, community partners, visitors, and co-workers:
Treats consumers with care, dignity, and compassion
Respects consumer’s privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values do not inhibit ability to relate and care for others
Is sensitive to the consumer’s needs, expectations, and individual differences
Is gentle and calm to consumers and families
Administrative and Other Related Duties as Assigned:
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as required
Completes assigned tasks in a timely manner
Complies with AltaPointe policies and procedures
Attends to required in-service training and other workshops
Qualifications:
Bachelor’s degree in a mental health discipline and certification of case management training by Alabama State Department of Mental Health and Mental Retardation.
Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment:
Knowledge of psychiatric disorders in the adult population and/or knowledge of
addiction as a primary/secondary illness
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to
acute psychotic consumers, and/or consumers with substance abuse issues as well as,
to non-violent crisis intervention practice
Knowledge of Psychiatric Rehabilitation principles and /or Substance abuse treatment principles
Knowledge of available community resources
Knowledge of educational methods appropriate to adults with severe and persistent
psychiatric disorders
Knowledge of rules and regulations regarding appropriate benefit entitlements such as
social security, Medicaid, and Medicare
Knowledge of Assisted Outpatient Treatment and it’s goals
Knowledge of criminogenic needs, definition, and risk factors
Knowledge of Law Enforcement protocols
Knowledge of court services
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