Customer Development Specialist

4 weeks ago

Newark New Jersey, United States Enthuse Marketing Full time
Job Description

This position must be based in the designated territory of Newark, NJ. 

The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts.

Success is defined as building strong partnerships with the most influential customers leading to commercial growth within our portfolio. This role will focus on expanding education, awareness, and affinity for our world renowned brands while executing best-in-class retail execution effectively and consistently.

This role works cross functionally with various parties to ensure the successful sale, volume growth, distribution, brand presence, and positioning of the supplier’s portfolio.

Core Responsibilities/Activities:

Ownership of commercial performance within assigned off premise accounts

Foster relationships with off premise decision makers to influence brand affinity with intent, imagining creative and compliant ways to exceed commercial and execution targets

Expand portfolio distribution wherever, and whenever possible

Activate retail merchandising tactics to ensure all covered accounts are at or exceeding minimum off premise brand standards

Pre plan with Agency Management to ensure the right efforts are put against the right brands within the right accounts. Manage and maintain an effective call frequency for the given territory

Drive commercial success – specifically rate of sale - through upselling, securing multiple SKU distribution, drive visibility and displays

Present and participate in client, distributor, and customer facing meetings at various scale

Ability to do retail / beverage math. Possess a comfort with talking numbers and margins with customers

Build bonds and connections between our portfolio and trade by leveraging the Agency network for cross channel training, education, and experiential (e.g., tequila dinners, launch events, etc.), influence and inspire participation and engagement

Drive share of floor and shelf through the execution of customer-led trade programs

Utilize on-line database and systems to track all territory progress

Maintain open communication with field and HQ

Manage budget and maintain records for monthly reconciliation

Ensure compliance of all alcoholic beverage regulations

The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.

What Success Looks Like:

Marked improvement for portfolio performance within identified accounts

Exceeding targets for executing identified KPIs within the off premise environment

Sell in and build brand displays and trade marketing programs according to off premise standards

Demonstrated creativity with finding new ways to educate and engage with our customers

Effectively communicate local progress and success stories to both agency and client stakeholders, ensuring transparency and comprehension of achievements within the state

High rate of added value across territory (going over and above with our clients, customers, and partners in the field)

The physical demands of this role require the following:

Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale

Frequent lifting and moving cases of product and other objects of 50 pounds or more

The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.

  • Customer Development Specialist

    4 weeks ago

    Trenton, New Jersey, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of Trenton, NJ. The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Customer Development Specialist

    4 weeks ago

    Clinton, New Jersey, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of Clinton, NJ. The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Customer Development Specialist

    4 weeks ago

    Bridgewater, New Jersey, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of Bridgewater, NJ. The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Customer Development Specialist

    2 weeks ago

    Paterson, New Jersey, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of Paterson, NJ. The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Customer Development Specialist

    4 weeks ago

    Toms River, New Jersey, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of Jersey Shore, NJ. The Customer Development Specialist is responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Customer Support Specialist

    4 weeks ago

    Newark, United States HERTRICH Family of Automobile Dealerships Full time

    **Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth** Hertrich Family of Automobile Dealerships seeks a** Full **Time Customer Support Specialist/ Receptionist** to enhance our growing business! - **Do you enjoy working with customers?**: - **Do you thrive in a fast-paced environment where you...

  • Customer Relations Specialist

    1 month ago

    Newark, United States Horizon Services Full time

    Job DescriptionJob DescriptionAbout the Job: We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns.Responsibilities:Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaintsCheck to ensure that appropriate changes were made...

  • Customer Support Specialist Entertaiment background

    6 days ago

    Newark, United States Highbridge Consulting LLC Full time

    Our Client a Tech Giant in the publishing space is looking for an experienced Partner Support Specialist in the Newark, NJ office Job Overview: The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global client's marketplaces. This position requires a blend of...

  • Senior Learning and Development Specialist

    2 weeks ago

    Newark, United States University Hospital, Newark NJ Full time

    Responsibilities: Under the direction of the Director, Learning and Organizational Development the Senior Learning and Development Specialist is responsible for the design development and implementation of learning and development programs designed to improve and advance employee performance required to support University Hospitals vision, mission and goals....

  • Customer Support Specialist Entertaiment background

    4 weeks ago

    Newark, United States HIGH BRIDGE CONSULTING LLC Full time

    Job DescriptionJob DescriptionOur Client a Tech Giant in the publishing space is looking for an experienced Partner Support Specialist in the Newark, NJ officeJob Overview:The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global client's marketplaces. This...

  • Customer Development Specialist

    4 weeks ago

    New Haven, Connecticut, United States Enthuse Marketing Full time

    Job Description This position must be based in the designated territory of New Haven, CT. The Customer Development Specialist is  responsible for driving business and commercial performance for a spirits portfolio within a designated set of key off premise independent and chain accounts. Success is defined as building strong partnerships with the most...

  • Senior Learning and Development Specialist

    3 weeks ago

    Newark, United States CareerBuilder Full time

    Responsibilities: Under the direction of the Director, Learning and Organizational Development the Senior Learning and Development Specialist is responsible for the design development and implementation of learning and development programs designed to improve and advance employee performance required to support University Hospitals vision, mission and goals....

  • Talent Development Specialist

    7 days ago

    New York, United States New York City Housing Development Corporation (HDC) Full time

    Description HDC seeks a Talent Development Specialist to support our organization’s commitment to enhancing training and development opportunities for HDC staff. This position will play a critical role in fostering the growth and development of employees within the organization and help develop talent strategies and programming centered on career pathing,...

  • Customer Experience Specialist-Va Only

    3 weeks ago

    Newark, United States Insight Global Full time

    We is looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.We work in a fun, collaborative and entrepreneurial...

  • Customer Service Specialist

    4 weeks ago

    New Braunfels, United States AdaptHealth, LLC Full time

    Develop and maintain working knowledge of current products and services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Ans Customer Service Specialist, Customer Service, Specialist, Insurance, Healthcare, Retail, Skills

  • Specialist, Customer Service

    1 week ago

    Florham Park, New Jersey, United States AbbVie Full time

    Job Description The Customer Service Specialist is responsible for supporting top-tier domestic customers including wholesale, largest regional, & retail accounts representing 98% of US pharma sales. Day-to-day order management utilizing the Order to Cash process to drive order deliverables to ensure on-time & complete delivery of crucial medicines to...

  • Behavior Support Specialist

    1 week ago

    Newark, United States Licking County Board of Development Disabilities Full time

    Behavior Support Specialist Duties: In this role, youll work with people with developmental disabilities and a team of skilled professionals to develop and implement behavior intervention strategies to ensure the best possible outcomes for the people we support. The Organization: Since 1967, the Licking County Board of Developmental Disabilities has been...

  • Customer Relations Specialist

    3 weeks ago

    New Hope, United States PrideStaff - Brooklyn Park, MN Full time

    Job DescriptionJob DescriptionCustomer Relations Specialist Shift:  9 am - 5 pm, Monday - Thursday; 8 am - 4 pm FridayCustomer Relations Specialist Pay:  $18.00/hourCustomer Relations Specialist Essential Duties and Responsibilities:Accurate and timely processing of customer ordersManagement of customer complaints/requestsProcess returns, including...

  • Trade Specialist

    2 weeks ago

    Newark, United States Hire Point Recruiting Full time

    About the job Trade Specialist Trade SpecialistAbout Us: Our client is a prestigious law firm known for providing exceptional legal services in the field of international trade law. We are seeking a highly skilled and motivated Trade Specialist to join our dynamic team of legal professionals. If you have a deep understanding of trade regulations, customs...

  • Economic Development Specialist

    2 weeks ago

    New Brunswick, New Jersey, United States Middlesex County Full time

    Overview: With the launch of a strategic marketing campaign and the creation of the Office of Business Engagement in 2021, Middlesex County is taking a targeted and proactive approach to inclusive growth benefitting residents, workers, and employers. The County boasts unique assets, home to the main campus of New Jersey’s land-grant institution, Rutgers...