Student Success Coordinator
Found in: Resume Library US A2 - 2 weeks ago
This position will work at ECPI University’s Greensboro, NC campus.
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
Visit to learn more about how you can help people improve their lives through education.
Position Summary:
The Student Success Coordinator's primary responsibility is to ensure success of our students. The way we look at success for our students is when they graduate and achieve their employment goals. We pride ourselves on our students’ outcomes and you will play an integral role in their journey at ECPI University.
Responsibilities:
Create an ongoing trusted relationship with students
Actively initiate and continue ongoing guidance to students who are at risk of dropping due to academic or personal issues
Proactively outreach and reflexively intervene with students using a variety of resources and communication tools
Track student persistence and progression
Consult with students who have expressed an interest in withdrawing or have withdrawn.
Document student interactions while upholding compliance with all policies and procedures.
Qualifications:
Education/Experience
Bachelor’s degree preferred
2-3 years of related experience in academic advising, coaching or counseling preferred
Any equivalent combination of education, experience and/or training
Skills/Abilities
Ability to create new relationships and build trust with your students
Well-developed oral, written, telephone, and digital communication skills
Able to keep multiple tasks organized in a fast paced work environment
Ability to analyze, review, and comprehend data
Desire to help others achieve their goals
Excellent customer service skills
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click .
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
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