Senior Workforce Planning Analysts
4 weeks ago
JOB DUTIES: MANAGE ASSUMPTIONS AND ANALYSES OF WORKFORCE DATA, INCLUDING WORKFORCE GROWTH, ORGANIZATION STRUCTURE, AND TALENT MANAGEMENT, AND COMMUNICATE RECOMMENDATIONS TO LEADERSHIP. WORK CLOSELY WITH FINANCE, PRODUCT, OPERATION, AND LEADERSHIP TEAMS TO ALIGN ON STRATEGIC AND OPERATIONAL PRIORITIES, AND TO DETERMINE THE IMPACT ON HIRING AND WORKFORCE FORECASTS. OWN AND ENHANCE THE QUARTERLY BUSINESS FORECASTING PROCESS, INCLUDING WORKING CROSS FUNCTIONALLY TO ALIGN ON ASSUMPTIONS, RUNNING SCENARIO IMPACT, COMMUNICATING RECOMMENDATIONS, AND PROVIDING AD HOC ANALYTIC SUPPORT.
Responsibilities:
SERVE AS A KEY CONTRIBUTOR TO WORKFORCE PLANNING STRATEGY WHICH IS CRITICAL TO THE COMPANY’S CUSTOMER SUPPORT EXPERIENCE. WORK CLOSELY WITH THE DATA ENGINEERING TEAM ON MEASUREMENT AND DATA INSTRUMENTATION MATURITY TO SCALE CAPABILITIES AND COMPLEXITY ALONG WITH THE BUSINESS. MAKE ANALYTIC BACKED ASSUMPTIONS WITH IMPERFECT INFORMATION TO TRANSLATE HIGH LEVEL BUSINESS FORECASTS AND UNDERSTAND IMPACT ACROSS MULTIPLE ASPECTS OF OPERATIONAL PLANNING.
Qualifications:
MINIMUM REQUIREMENTS: BACHELOR’S DEGREE IN COMPUTER SCIENCE, INFORMATION TECHNOLOGY, OPERATIONS RESEARCH, STATISTICS OR A RELATED QUANTITATIVE FIELD PLUS FIVE (5) YEARS OF PROGRESSIVE EXPERIENCE IN A DATA ANALYSIS ROLE DEVELOPING BUSINESS FORECASTS USING STATISTICAL ANALYSIS AND MATHEMATICAL MODELS SUCH AS TIME SERIES ANALYSIS (AUTO REGRESSION INTEGRATED MOVING AVERAGE, HOLT-WINTERS, SEASONAL ARIMA), AND MULTIPLE LINEAR REGRESSION IN PYTHON.
SPECIAL REQUIREMENTS: MUST PASS TECHNICAL INTERVIEW.
OFFERED WAGE: $(phone number removed) TO $(phone number removed) PER YEAR.
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