Reservations Agent
Found in: Resume Library US A2 - 7 days ago
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts’ offerings.
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Reservations Sales Agent
1 day ago
Isle of Palms, United States Sweetgrass Vacations Full timeReservations Sales, Vacation Rentals Sweetgrass Properties – Isle of Palms, SC Position: Reservations Sales & Vacation PlannerStatus: Full TimeHours: 40 hours/week; Weekends RequiredType of Pay: Salary plus quarterly commission; based upon experienceLocation: Partial Work-from-Home; Partial In-Office (Local Residency Required) We are seeking...
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Reservations Sales Agent
Found in: Appcast Linkedin GBL C2 - 17 hours ago
Isle of Palms, United States Sweetgrass Vacations Full timeReservations Sales, Vacation Rentals Sweetgrass Properties – Isle of Palms, SC Position: Reservations Sales & Vacation PlannerStatus: Full TimeHours: 40 hours/week; Weekends RequiredType of Pay: Salary plus quarterly commission; based upon experienceLocation: Partial Work-from-Home; Partial In-Office (Local Residency Required) We are seeking...
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Reservations Sales Agent
Found in: Appcast US C2 - 2 days ago
Isle of Palms, United States Sweetgrass Vacations Full timeReservations Sales, Vacation Rentals Sweetgrass Properties – Isle of Palms, SC Position: Reservations Sales & Vacation PlannerStatus: Full TimeHours: 40 hours/week; Weekends RequiredType of Pay: Salary plus quarterly commission; based upon experienceLocation: Partial Work-from-Home; Partial In-Office (Local Residency Required) We are seeking...
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Communications Center Agent I
Found in: Resume Library US A2 - 2 weeks ago
Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeOverview: The heartbeat for the hotel, the Communications Agent is responsible for courteous and responsive interaction over the phone or chat with guests, future guests, and internal departments, showing a genuine sense of interest and concern. Agents are knowledgeable on the information and the systems required to provide excellent guest service,...
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Corporate Travel Consultant
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Virginia Beach, United States CI Azumano Travel Full timeCI Azumano Travel, seeks , seasoned, full time Corporate Travel Consultants for an immediate career opportunity. This will be a remote agent, with several shifts. Agents will process incoming calls and emails from corporate accounts requiring changes to existing reservations or to book new reservations. Candidates must be experienced agents, have excellent...
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Corporate Travel Consultant
1 week ago
Virginia Beach, United States CI Azumano Travel Full timeCI Azumano Travel, seeks , seasoned, full time Corporate Travel Consultants for an immediate career opportunity. This will be a remote agent, with several shifts. Agents will process incoming calls and emails from corporate accounts requiring changes to existing reservations or to book new reservations. Candidates must be experienced agents, have excellent...
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Corporate Travel Consultant
Found in: Appcast US C2 - 7 days ago
Virginia Beach, United States CI Azumano Travel Full timeCI Azumano Travel, seeks , seasoned, full time Corporate Travel Consultants for an immediate career opportunity. This will be a remote agent, with several shifts. Agents will process incoming calls and emails from corporate accounts requiring changes to existing reservations or to book new reservations. Candidates must be experienced agents, have excellent...
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Guest Service Agent I
Found in: Resume Library US A2 - 1 week ago
Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeOverview: Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction. Responsibilities: Manage mobile Check-in services Verify...
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Front Desk Agent
Found in: Resume Library US A2 - 7 days ago
Virginia Beach, Virginia, United States La Quinta Virginia Beach Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
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Front Desk Agent
5 days ago
Township of Deptford, United States Fairfield Inn Deptford Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Agent
7 days ago
Virginia Beach, United States La Quinta Virginia Beach Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Agent
Found in: Resume Library US A2 - 7 days ago
Woodbridge, Virginia, United States Courtyard Potomac Mills Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
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Front Desk Agent
7 days ago
Virginia Beach, United States La Quinta Virginia Beach Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Agent
Found in: Resume Library US A2 - 14 hours ago
Henrico, Virginia, United States Residence Inn Richmond NW Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
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Front Desk Agent
Found in: Careerbuilder One Red US C2 - 6 days ago
SPRINGFIELD/Virginia/US TownePlace Suites Springfield Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Agent
Found in: Careerbuilder One Red US C2 - 6 days ago
Woodbridge/Virginia/US Residence Inn Potomac Mills Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Attendant
7 days ago
Virginia Beach, United States Connect Talent Solutions Full timeJob DescriptionJob DescriptionProvides customer service and support to guests with questions and inquiries via phone, direct mail, and direct contact.Provides an enjoyable vacation experience from check in to check out. Educates the guests on hotel policies and area events and attractions. Performs as hotel curb-side greeter and express check in agent for...
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Concierge Agent
Found in: Resume Library US A2 - 7 days ago
City of West Hollywood, California, United States Mondrian Full timeJob Description Our Concierge are our tour guides and experts of the hotel! Entrusted with providing our guests access to anything the city has to offer. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests. A day in the life of our Concierge… it demands high levels of energy in...
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Front Office Agent
2 weeks ago
City of Industry, United States Pacific Palms Resort Full timeJob DescriptionJob DescriptionTo ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Responsible for understanding the basic tenets of Rooms Merchandizing & integrating that knowledge with selective selling techniques to sell the right rooms to the right customers at the...
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Guest Service Agent II
Found in: Resume Library US A2 - 7 days ago
Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeOverview: Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction. Responsibilities: · Handle guest registration process in an...