Patient Access Specialist II

4 weeks ago


Saint Paul Minnesota, United States Fairview Health Services Full time
Overview:
As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility.

Responsibilities/Job Description:
Interview patients to obtain and document accurate patient demographic and insurance information in the medical record.

Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment.

Confirm insurance benefits for services including coverage limitations, referral, and patient liabilities.

Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect.

Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance.

Interact with patients and families in challenging and unique situations that may require de-escalation skills.

Manage daily worklists and/or work queues and resolve assigned tasks in a timely and efficient manner. Assist mentoring new staff.

Collaborate and exhibit strong relationships with other departments and team to manage tasks, according to established criteria in a high-volume environment. Provide resources and contacts to patients as needed to ensure a seamless experience for the patient.

Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties.

Participates in improvement efforts and initiatives that support the organizations goals and vision. Understands and Adheres to Revenue Cycle’s Escalation Policy.

Qualifications:
Required

 

Experience

2+ year’s experience in healthcare revenue cycle including medical insurance OR equivalent experience in a Patient Access Specialist position.

Working knowledge and ability to perform accurately and efficiently on EMR, Microsoft Office Suite, and other computer programs.

Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential.

Ability to work independently and in a team environment

 

Preferred

Education

Post-Secondary Education

Experience

Experience being a subject matter expert and demonstrated willingness to support team questions.

Patient collections experience in a medical setting.



  • St Paul, United States Fairview Health Services Full time

    Overview: As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Overview: As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize...


  • Saint Paul, Minnesota, United States Park Dental Full time

    Overview: The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.  Responsibilities: Position Responsibilities Provide quality patient service through effective communication and personal attention, using appropriate...


  • Saint Paul, Minnesota, United States Innovative Blood Resources Full time

    Overview: Memorial Blood Centers (), a division of Innovative Blood Resources (), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients....


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: Do you have at least 3 month of pharmacy technician experience? We at MHealth Fairview are looking for you to join our St. John's team! This benefits eligible position is a 1.0FTE (80 hours/2 weeks) on the day/evening shift.   Under the direction of the Pharmacist, the Pharmacy Technician II is responsible for day-to-day comprehensive pharmacy...


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: Do you have at least 3 month of pharmacy technician experience? We at MHealth Fairview are looking for you to join our St. John's team! This is a casual position with as needed weekend rotations.   Under the direction of the Pharmacist, the Pharmacy Technician II is responsible for day-to-day comprehensive pharmacy technician services in a...


  • Saint Paul, Minnesota, United States The Dental Specialists Full time

    Overview: The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling...


  • Saint Paul, Minnesota, United States The Dental Specialists Full time

    Overview: The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling...


  • Saint Paul, Minnesota, United States Hillrom Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...


  • Hibbing, Minnesota, United States Fairview Range Full time

    Overview: Fairview Range is looking for a Patient Access Coordinator to join our care team at the Fairview Mesaba Clinic in Hibbing, MN.   The Patient Access Coordinator is responsible for greeting and directing patients to examination rooms, scheduling patient appointments, processing referrals, making reminder calls, registering patients for...

  • RN-Access Center

    4 weeks ago


    Saint Paul, United States Regions Hospital Full time

    Regions has various shifts and FTE's available for RN's in our Access Center. The access center RN will be the initial contact for all HealthPartners Direct (HPD) admissions, transfers, and consultations, coordinating provider-provider hand-offs. Access center RN’s will interact frequently with HealthPartners providers from clinics and hospitals as well...


  • Lakeville, Minnesota, United States Dungarvin Full time

    Job Description Mental Health Specialist II work in highly specialized programs in which we serve individuals with intensive, interfering behavioral and mental health needs.  The persons receiving these services have many of the following characteristics: previously placed in a highly restricted facility, high incidents of crisis situations, high...


  • Saint Paul, United States Minnesota Urology P.A. Full time

    Job DescriptionJob DescriptionTITLE: Laboratory Assistant IILocation: Maplewood/WoodburyFTE: 1.0Schedule: Monday-Friday 8:00am-4:30pm with variable start timesPRIMARY OBJECTIVE/SUMMARY: The Lab Assistant II performs phlebotomy, instrument maintenance, daily QC, urinanalysis testing, 24-hour urine processing, and processing of blood/body fluid specimens....


  • Minnesota, United States Access TeleCare Full time

    Expand your patient reach in the comfort of your home or office. Access TeleCare is helping physicians fulfill their vision for helping patients and providing a meaningful work opportunity for our physicians! We are adding physicians to our Tele-Neurology team, and can help expand your portfolio.  General Neuro, Tele-stroke, EEG, patient follow ups, APP...


  • Roseville, Minnesota, United States Dungarvin Full time

    Job Description A Mental Health Specialist II will work in highly specialized programs serving individuals with intensive, interfering behavioral and mental health needs.  The persons receiving these services have many of the following characteristics: previously placed in a highly restricted facility, high incidents of crisis situations, high behaviors...


  • St Paul, United States U.S. Bancorp Full time

    Department: Wealth, Corporate, Commercial and Institutional Banking (WCIB) Operations - SPO Production & System Support - System Access Services. The U.S. Bancorp Global Security Operations Center is responsible for the continuous monitoring of cyber Security Specialist, Security, Information, Specialist, Operations, Monitoring, Technology, Banking


  • Saint Paul, United States SMS Staffing Inc. Full time

    Job DescriptionJob DescriptionSMS Staffing Inc is Hiring Immediately for a skilled Sr. Cybersecurity Specialist! Job Title: Sr. Cybersecurity SpecialistJob Location: St. Paul, MN, U.S.A. 55117Job Type: Contract (possible extension or convert to hire)Pay: Starts at $47.00 an hourShift Structure: ONSITE, 8:00 AM - 5:00 PM, Monday to Friday, 40 hours per...


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: On M Health Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort. Do you enjoy supporting patients, solving problems, and connecting with resources in a friendly environment? The DME Customer Support Specialist (CSS) provides excellent customer service in a fast-paced and...


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: The PFS Cost of Care Rep is responsible for providing customers with timely and accurate payment and pricing estimates with outstanding customer service. The Cost of Care Rep will work directly with ancillary departments, contracting, pricing, government payment and pricing staff, insurance carriers, and other external/internal resources to provide...


  • Saint Paul, Minnesota, United States Accord Full time

    Accord is seeking a Community Support Housing Specialist to support individuals with mental health or developmental disabilities in the community to help them reach their personal goals and find stable housing resources. If you want to make a difference in the lives of people with disabilities, check us out! Look what we offer: $1500 New Hire Bonus AND...