Patient Communication Specialist

3 weeks ago


Saint Paul Minnesota, United States Park Dental Full time
Overview:
The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients. 

Responsibilities:
Position Responsibilities

Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues

Receive inbound calls from current and potential patients

Respond to email requests from current and potential patients

Schedule patient appointments in the first available opening through the use of patient call lists

Education Requirements

Minimum high school diploma

Preferred Qualifications

Customer service experience

Ability to type 30 words per minute

Effective communicator and team player

Call center experience 

Computer skills

Work Schedule:
Monday:  7am-4pm

Tuesday:  7am-4pm

Wednesday:  11am-8pm

Thursday:  11am-8pm

Friday:  10am-4pm

Company Information:
Benefits

Park Dental offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, vacation pay, 401k matching. 

 

Community

Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy. Each practice participates in events in their local communities too

 

About Park Dental

Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. 

 

"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental

Park Dental is an equal opportunity employer. 



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