Dispatcher

3 weeks ago


Auburn Massachusetts, United States Casella Waste Systems, Inc. Full time
Position Summary:
The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.  

 

Pay range: $26.00 - $27.00 per hour.

Work hours are: 9:30 AM - 6:00 PM 

Key Responsibilities:
Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.  

Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.  

Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.  

Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.  

Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.  

Updates and informs Customer Care of any service delays in order to keep customers notified.  

Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. 

Reports driver performance issues or concerns to appropriate management for resolution.  

Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. 

Education, Experience & Qualifications:
The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. 

 

High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. 

Attributes:
Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.  

Benefits:
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.


  • Dispatcher

    2 weeks ago


    Auburn, United States Cassella Waste Systems, Inc. Full time

    Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Pay range: $26.00 -...

  • Dispatch Assistant

    4 days ago


    Auburn, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Dispatcher

    2 weeks ago


    Auburn, United States Casella Waste Systems Inc. Full time

    ## Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll\-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers\. ** Pay range:...

  • Dispatcher

    3 weeks ago


    Auburn, United States Casella Waste Systems Full time

    Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. ** Pay range: $26.00 -...


  • Auburn, United States Emerald Aire, Inc. Full time

    Job DescriptionJob DescriptionEmerald Aire, Auburn WA. We pride ourselves on the teamwork, communication and quality that have always been our greatest assets. Our company strives to create a rewarding work environment for our teammates while providing the best HVAC services to our fans. We have built a dynamic and knowledgeable team that is brought together...


  • Auburn, United States Peninsula Truck Lines Full time

    Peninsula Truck Lines, Inc. is a Pacific Northwest regional LTL carrier operating in Washington, Oregon and Idaho. Founded in 1951, our organization has established an outstanding reputation for quality services and credit for this goes to every one of our employees. We are a progressive company with the old-fashioned values of honesty, respect and...


  • Auburn, United States Bertera Nissan Full time

    Bertera Nissan is seeking a motivated and experienced individual to join our team as a Service Department Dispatcher & Sales representative. In this role, you will be responsible for coordinating service appointments, managing the flow of work in the service department, and assisting with sales inquiries and transactions. Primary responsibilities include but...


  • Auburn, United States Emerald Aire Inc Full time

    Job DescriptionJob DescriptionPosition Primary Function:Utilize the Linc® software to effectively maintain work schedules for service representatives and assure that customer commitments are met. Dispatch service representatives according to the schedule. Receive customer calls and adjust schedule as required. Perform daily audits of work orders. Maintain...


  • Auburn, United States Bertera Nissan Full time

    Bertera Nissan is seeking a highly motivated and experienced individual to join our team as a Service Department Dispatcher & Sales Associate. Our ideal candidate will have strong communication and organizational skills, with a proven track record of success in a fast-paced automotive service environment. Responsibilities: * Receive and prioritize service...


  • Auburn, United States Bertera Nissan Full time

    Bertera Nissan is seeking a highly motivated and experienced individual to join our team as a Service Department Dispatcher & Sales Associate. Our ideal candidate will have strong communication and organizational skills, with a proven track record of success in a fast-paced automotive service environment. Responsibilities: - Receive and prioritize service...


  • Auburn, United States Aire Serv of Lewiston Full time

    Benefits: Benefits package varies by location As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are...


  • Auburn, United States Neighborly Full time

    Benefits: Benefits package varies by location As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are...


  • Auburn Hills, United States Cooper-Standard Automotive Full time

    Job DescriptionJob DescriptionCooper Standard Automotive in Auburn Hills, MI is looking for one dispatcher to join our 4 person strong team. We are located on 2110 Executive Hills Ct. Our ideal candidate is attentive, motivated, and hard-working.BenefitsWe offer many great benefits, including free early access to your pay through...


  • Auburn Hills, United States Cooper-Standard Automotive Full time

    Job DescriptionJob DescriptionCooper Standard Automotive in Auburn Hills, MI is looking for one dispatcher to join our 4 person strong team. We are located on 2110 Executive Hills Ct. Our ideal candidate is attentive, motivated, and hard-working.BenefitsWe offer many great benefits, including free early access to your pay through...


  • Auburn, United States Emerald Aire, Inc. Full time

    Job DescriptionJob DescriptionEmerald Aire, Auburn WA. We pride ourselves on the teamwork, communication and quality that have always been our greatest assets. Our company strives to create a rewarding work environment for our teammates while providing the best HVAC services to our fans. We have built a dynamic and knowledgeable team that is brought together...


  • Auburn, United States Auburn University Full time

    Job Summary Provides security for University property and ensures the safety of Auburn University students, faculty, staff, and visitors by monitoring cameras, patrolling and examining buildings and grounds, watching for and reporting irregularities, dispatching drivers, assisting first responders, and shuttling students to and from areas throughout...


  • Auburn, United States JD DELIVERY INC. Full time

    Job Overview: **Duties**: - Safely and efficiently transport goods to designated locations - Load and unload cargo following specific instructions - Inspect vehicles for mechanical issues and safety concerns - Communicate with dispatchers and customers regarding delivery status **Requirements**: - Valid driver's license with a clean driving record -...

  • Operations Supervisor

    1 month ago


    Auburn, United States Recology Full time

    **1004 Operations Supervisor #5834** - Target Salary **$83,130 - $97,800 - Wage dependent on experience and geographic location.** - State **California** - Department **Operations Management** - City: **Auburn** - Location: **1004 - Recology Auburn Placer** - Subsidiary Name: **Recology Auburn Placer** **GROW WITH US** As the largest 100% employee-owned...


  • Auburn, United States Bud Clary Auto Full time

    Job DescriptionJob DescriptionBud Clary Auto Group is a family owned dealership with locations throughout Washington State.Our culture at Bud Clary Auto Group defines who we are and how we operate; it is a vital factor in our success. We maintain a workplace of high engagement, high-performance standards, and exceptional customer service. Furthermore, we...

  • Class A Driver

    1 week ago


    Auburn, United States Express Employment Professionals Defunct Full time

    CDL-A Driver (Tanker/Hazmat) Position Schedule: Monday to Friday, 6:00 AM - 3:00 PM (Flexible with daily deadline of 6pm.) We are seeking a dedicated CDL-A Driver with Hazmat and Tanker endorsements to join our team for a direct hire position. Responsibilities: Safely transport fuel to various gas stations within a 100-mile radius. Conduct pre-trip and...