Bertera Nissan Service Department Dispatcher

4 weeks ago


Auburn, United States Bertera Nissan Full time

Bertera Nissan is seeking a highly motivated and experienced individual to join our team as a Service Department Dispatcher & Sales Associate. Our ideal candidate will have strong communication and organizational skills, with a proven track record of success in a fast-paced automotive service environment.

Responsibilities:

* Receive and prioritize service appointments, ensuring efficient scheduling and timely completion of work orders
* Dispatch service technicians to customer vehicles, providing clear and concise instructions and ensuring proper completion of all service work
* Work closely with the service and sales teams to identify opportunities for upselling and cross-selling service and maintenance packages
* Assist customers with inquiries and provide exceptional customer service throughout the service process
* Drive sales of service packages, accessories, and maintenance plans to meet and exceed monthly revenue targets
* Maintain accurate records of service work, sales transactions, and customer interactions

Qualifications:

* High school diploma or equivalent
* Minimum of 2 years of experience in a service department or sales role within the automotive industry
* Strong communication and interpersonal skills
* Ability to multitask and prioritize tasks effectively in a fast-paced environment
* Proficient in Microsoft Office and other computer software programs
* Valid driver's license and clean driving record

Salary:

This position offers a competitive salary range of $80,000 to $110,000, based on sales performance.

If you are passionate about providing exceptional customer service and thrive in a dynamic and fast-paced work environment, we encourage you to apply for this exciting opportunity at Bertera Nissan. Join our team and help us deliver outstanding service to our valued customers every day.



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