CIS Operations Specialist
3 weeks ago
The purpose of this job is the first review process of new DDA accounts (Checking, Savings, CD’s and Safe Deposit Box), to ensure they were opened according to BSA, U.S. Patriot Act, Compliance and Bank policy. That all required documentation has been received for said accounts. Processing and verifying maintenance performed at the branch level: address changes, product type changes, transfer setup and removal, OD protection and removal, CD maintenance, SDB maintenance, and various other maintenance. Assisting the branches and various departments with questions and problems related to CIS.
Responsibilities:
Reviewing all new account packets for styling, coding, signatures and documentation received. All this is accomplished by using M&I, Case Manager, Document Image Content Management and Atlas
Processing change of style/authorized signer. This is a manual process with attention to detail a must
Reviewing various maintenance forms received from the branches for accuracy and applied correctly to accounts
Loading ticklers for various errors: styling, missing documentation, etc. Then the removal of ticklers as presented once reviewed for accuracy
Process address changes on an hourly basis as assigned
Activating dormant accounts on a daily basis, while following Audit guidelines
Assisting the branches and other departments with questions and problems
Complete the loading of online accounts as applications are presented
Cross training in all areas to ensure work is being processed when short staffed
Perform additional duties as assigned.
Qualifications:
High school education or equivalent in work experience for above
Banking experience preferred
M&I, Atlas, and deposit account knowledge preferred
Basic computer skills
Good communication skills via phone and email
Detailed oriented
Time management to prioritize workload
Work independently without close supervision
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