Returns Processing Specialist

Found in: Resume Library US A2 - 2 weeks ago


Jackson Mississippi, United States Trustmark Bank Full time
Overview:
The purpose of this job is to correct all exception items which do not post to the appropriate account, review and decision posted exception items, process all large dollar notifications and charge return items back to the depository account which has been dishonored by the paying bank.

Responsibilities:
 

Charge dishonored items back to depository accounts, branches, or FRB (Federal Reserve Bank).

Re-qualify non-posted items to correct accounts (encoding/misread errors, closed accounts, etc.).

Verify signatures on large dollar items and accounts requiring multiple signatures as well as fraud suspect items.

Review closed and dormant accounts by comparing signatures on items to signature specimen on file.

Notify officers, branches, or departments about large dollar incoming return items.

Verify stop payment, caution items for pay/return decisions.

Process unidentified deposit items and unposted deposits on closed accts.

Burst and mail advices and IRD’s (image replacement documents) to customers.

Perform additional duties as assigned.

Qualifications:
 

High school education

Basic accounting knowledge (debits, credits, and balancing)

Knowledge of mathematical principles

Detail Oriented

Computer skills

Effective communications skills (verbal and written)

Scanner/Fax machine operability

Organizational skills

Active listening skills

Ability to learn and follow instructions according to bank policies and procedures

Preferred:

One (1) year of relevant work experience preferred


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