Admissions Coordinator Full-Time Day

4 weeks ago


San Antonio Texas, United States San Antonio Behavioral Health Full time
Employee will work a mix of weekend and weekday days (no nights).

The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as:

Assisting with client queries and admissions procedures.

Managing the admissions and onboarding for the hospital.

Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.

Prepares admissions reports by collecting, analyzing, and summarizing data and trends.

Organizing and inputting information to databases.

Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.

Answering application and enrollment inquiries from the public.

Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics.

Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI.

Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins.

AIS data entry for (un)scheduled patients presenting to facility for assessment.

Build chart with admissions paperwork – including labeling of medical record, printing off new forms.

Handling phone calls and emails from prospective parents, students, patients, or clients.

Planning and coordinating with the admissions team about events and other important dates.

Maintaining excellent front-of-desk relations with clients and customers.

Maintaining relevant records and documentation as required by the job.

Performing other work-related duties as assigned, such as project planning and general administration.

Upholds the Organization's ethics, values and customer service standards.

Requirements

Education – High School Diploma required.

Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred.

Required Licenses – None required.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan

Healthcare Spending Account

Dependent Care Spending Account

PTO Plan with Vacation Premium Pay

Life Insurance (Supplemental Life, Term, and Universal plans are also available.)

Short and Long-Term Disability (with additional buy-in opportunities)



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