Dockhand/Marina Attendant

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
  Hawks Cay Resort, an iconic destination resort in the Florida Keys, reopened in August 2018 following a $50 million renovation. A recipient of the prestigious AAA Four Diamond Award and a member of the Preferred Hotel Group Lifestyle Collection, this 60-acre, tropical destination boasts 177 guestrooms and 250 two
• and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa.

Overview:
We are looking for someone passionate about boating, someone who is highly motivated, and customer focused to join our Marina Attendant. The successful candidate for this role will use their passion for boating and their love of engaging with people to guide guests with their boating excursion.  They will be responsible for the upkeep and cleanliness of the boats and marina. 

If you have experience working in a Marina operation, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you

 

Your Role:

You will work at the Marina helping guests discover their “Wanderlust” experience out on the water

You will help guests by renting Marina slips and boats to guests

You will help Marina slip guests with their boat needs as they stay at the resort

You will ensure that the equipment is well maintained and ready for use by guests

You will ensure all guest interactions are handled in a professional manner.

Provide exceptional customer service by being engaging and taking sincere interest

Help to resolve problems and “WOW” guests through recovery when things aren’t quite right

You will work closely with the team to ensure the marina is kept clean

Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

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